Summary
Work History
Overview
Education
Skills
Additional Information
Timeline
Volunteer
Alexis Rodriguez

Alexis Rodriguez

Recovery Assistant
32 E Wolcott Ave WINDSOR,Connecticut

Summary

Reliable, outgoing, and compassionate Recovery Assistant, offering exceptional care in home environments and facilities. Passionate about supporting individual's progress by observing behaviors and teaching healthy habits. Dedicated to patient safety, comfort, wellness, and happiness. Committed to top-notch care for disabled, impaired and chronically ill individuals.

Highly-motivated and hardworking employee with customer service, multitasking and time management abilities. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills to help promote company growth. Devoted to giving every customer or member a positive and memorable experience.

Work History

Recovery Assistant and Direct Care Worker

ChangeInc Homecare and Behavioral Health Services
Middletown, CT
05.2020 - Current
  • Working with individuals from the age of 17-65+.
  • Assist individual with personal care needs, to help foster independence and support them on their journey towards improving their mental and behavioral well-being.
  • Attend community events with individual to encourage socialization of individual's participation to build social connections and reduce isolation
  • Exploring work or business opportunities with individual to help enhance their sense of purpose and independence
  • Write and turn in a monthly mental health report about the individual's success on transitioning to independent living
  • Developed strong and trusting rapport with individuals to facilitate smooth, quality care. Support individual in creating a safe and organized living space.
  • Transported individuals to medical, dental and personal care appointments.
  • Supervised medication administration, meal planning, personal hygiene and other activities of daily living.

Modular and Space Execution Specialist

Walmart
Sturbridge, MA
07.2016 - 02.2019
  • Work in conjunction with sales associates, merchandising staff, and area directors in setting up planned displays to promote sales and drive revenue growth
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Execute store specific floor plans and modular solutions based on category space and allocation by ensuring floor plan alignment with designated strategies while paying attention to detail and precision whether it be focusing on one section or an entire aisle to be changed on display
  • Stock and bin merchandise, moved heavy boxes and containers with the use of a pallet jack
  • Cashier
  • Helped customers locate desired items and assisted with carrying heavy loads.

Personal Banker, Teller Operator, Acting Manager

Hartford Municipal Employees Federal, Credit Union
Hartford, CT
03.2010 - 01.2011
  • Managed a 3 seat teller branch: opened and closed the branch, handling all currency and vault operations.
  • Recommended strategies to help members improve their cash management, investment planning and other areas to achieve their financial goals.
  • Built a strong rapport with new and existing members to better serve financial needs and promote branch loyalty, trust, and responsibility by keeping member business confidential.
  • Helped members open and close accounts and continuously used product knowledge and abilities to execute consumer loans and other services, allowing members to make sound financial decisions.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Assign tasks to associates to fit skill levels and maximize performance.
  • Assisted in creating and handling the credit union's youth program
  • Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.

Senior Night Shift Member Service Representative, Help Desk and Order Entry Operator

Fiserv Lending Solutions
Rocky Hill, CT
10.2005 - 03.2008
  • Before and after hour operations for all departments daily work load in order to properly and accurately handle any client time sensitive reports and process orders through multiple communications via phone, fax, email and/or internet within 24 hours involving multiple procedures
  • Help desk, answering multiple phone lines in a polite and friendly manner providing knowledgeable support to the client and customer
  • Train new employees, direct and delegate work load to team members.

Overview

14
14
years of professional experience

Education

Photography - TCPA and the TriCommunity Photo Program Photography

High School Diploma, General -

Bulkeley High School
Hartford, CT

Skills

  • Staff Management, Excels in Team Leadership
  • Teamwork and Interpersonal Skills
  • High Customer Service Satisfaction
  • Planning and Coordination
  • Proficient Computer Skills
  • Perseverance and Motivation
  • Compassionate Client Care
  • Care Plan Assessment
  • Behavior Redirection
  • Transportation
  • Health Services
  • Multitask in a fast paced environment, attention to detail
  • Upselling and Cross-Selling
  • Handle high volume calls, emails, and faxes
  • Direct Patient Care

Additional Information

  • Volunteer work with children through organized, social skills programs to promote mental, physical, and emotional growth as an individual and in a group setting.
  • A Veteran Room Parent at East Hartford and Glastonbury Magnet School and serviced many class field trips.
  • Worked at OPP, Our Piece of the Pie. Assisting and mentoring young adults in preparation of the work force and assisting the elderly with computer programming.
  • Volunteer work at the Ellis Manor Retirement Center.
  • Attended workshops for: motivational speaking, titles and mortgages, architecture, computer breakdown, software installation and internet navigation

Timeline

Recovery Assistant and Direct Care Worker

ChangeInc Homecare and Behavioral Health Services
05.2020 - Current

Modular and Space Execution Specialist

Walmart
07.2016 - 02.2019

Personal Banker, Teller Operator, Acting Manager

Hartford Municipal Employees Federal, Credit Union
03.2010 - 01.2011

Senior Night Shift Member Service Representative, Help Desk and Order Entry Operator

Fiserv Lending Solutions
10.2005 - 03.2008

Photography - TCPA and the TriCommunity Photo Program Photography

High School Diploma, General -

Bulkeley High School

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Alexis RodriguezRecovery Assistant