Alexis Rodriguez
Waukegan,IL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Delivery Driver
Uber Eats
07.2023 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
Call Center Representative
DialAmerica
12.2022 - 06.2023
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Answered phone with friendly greeting to create positive inbound calling experience for customers.
- Built positive relationships with customers by providing exceptional customer service.
Production Specialist
Abbott Laboratories Limited
01.2022 - 12.2022
- Enhanced production efficiency by assembling products quickly and accurately on the assembly line.
- Reduced errors in assembled products by maintaining a keen attention to detail and following instructions closely.
- Contributed to overall team success by meeting daily production targets consistently.
Cashier
Dunkin' Donuts
09.2015 - 07.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Education
GED -
College of Lake County
Waukegan, IL10.2020
Skills
- Payment Collection
- Customer Assistance
- Cash Register Operation
Timeline
Delivery Driver
Uber Eats
07.2023 - Current
Call Center Representative
DialAmerica
12.2022 - 06.2023
Production Specialist
Abbott Laboratories Limited
01.2022 - 12.2022
Cashier
Dunkin' Donuts
09.2015 - 07.2021
GED -
College of Lake County