Alexis Rosales
Fort Worth,TX
Summary
Adapt at elevating guest experiences through exceptional service and hospitality expertise, honed across roles at notable establishments including Olive Garden. Proven ability to enhance sales with effective upselling and bilingual communication skills (English and Spanish), showcasing a strong work ethic and guest engagement acumen.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Saltgrass Steakhouse
Fort Worth, TX
10.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Mi Cocina
Fort Worth, TX
07.2022 - 10.2023
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server
Olive Garden
Fort Worth, TX
01.2021 - 07.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
South Hills High School
Fort Worth, TX06.2019
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Bilingual (English and Spanish)
Certification
- Food Handlers
- TABC
Timeline
Server
Saltgrass Steakhouse
10.2023 - Current
Server
Mi Cocina
07.2022 - 10.2023
Server
Olive Garden
01.2021 - 07.2022
South Hills High School