Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Cadence Rosales

Lancaster, CA,CA

Summary

Highly organized with experience in maintaining cleanliness, sanitation and orderliness of hotel rooms and common areas. Possess skills in time management, multitasking, and high-quality customer service. Previous roles involved deep-cleaning tasks, inventory management, and collaboration with cross-functional teams to ensure guest satisfaction. Demonstrated success in contributing to positive guest experiences through proactive communication and problem-solving abilities.

Overview

1
1
year of professional experience

Work History

Housekeeper

Aramark
Yosemite Valley, CA
03.2024 - 07.2024
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Sorted and counted linens and organized in storage areas.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Swept and damp-mopped private stairways and hallways.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Changed bed linens and towels, tidied up rooms.
  • Communicated with customers about requests for additional supplies or cleaning services.

Front Desk Receptionist

Perfect Threading
Lancaster, CA
01.2023 - 11.2023
  • Answered incoming calls
  • Processed customer transactions accurately.
  • Communicated effectively with customers.
  • Coordinated customer appointments.

Education

High School Diploma -

Eastside High School
Lancaster, CA

Skills

  • I have experienced and dedicated customer service Proven ability to provide exceptional support and create positive customer experiences Strong interpersonal and communication skills, with the ability to listen actively, identify needs, and offer effective solutions Skilled in managing customer inquiries, resolving issues, and handling complaints with patience and professionalism Proficient in maintaining detailed records, managing multiple tasks in a fast-paced environment, and collaborating with cross-functional teams to enhance service quality Committed to building customer loyalty and exceeding service expectations
  • Detail-oriented and reliable housekeeping professional with a strong work ethic, and a commitment to maintaining clean, organized, and sanitized environments Skilled in performing various cleaning tasks, including dusting, vacuuming, mopping, and sanitizing, while adhering to safety and cleanliness standards Adept at handling laundry, restocking supplies, and ensuring rooms or public areas are ready for guest use Excellent time management skills, with the ability to work efficiently and prioritize tasks Strong communication and interpersonal skills, with a focus on delivering exceptional service to guests, and ensuring their comfort

Affiliations

  • In my spare time, I am an artist, continually exploring and honing my creative skills through various mediums such as painting. I enjoy experimenting with different techniques and styles, and the creative process has enhanced my ability to approach professional challenges with a fresh, innovative perspective.

Timeline

Housekeeper

Aramark
03.2024 - 07.2024

Front Desk Receptionist

Perfect Threading
01.2023 - 11.2023

High School Diploma -

Eastside High School

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Cadence Rosales