Alexis Rowan

● Coordinate high-touch guest experiences and customized requests from initial communication through final execution, managing multiple details and priorities simultaneously.

● Manage time-sensitive logistics including guest transportation, personalized amenities, special occasions, and VIP arrangements with discretion and attention to detail.

● Communicate across Front Desk, Food & Beverage, Culinary, and other departments to coordinate requests and ensure accurate, timely execution.

● Respond to last-minute requests and changing priorities in a fast-paced luxury environment, using sound judgment and a calm, solutions-oriented approach.

● Build strong guest relationships through polished communication, personalized service, and a consistent understanding of luxury hospitality standards.

• Created computer-generated renderings and visual presentations to communicate design concepts and help clients visualize finished spaces.
• Curated furniture, lighting, accessories, and finishes with careful consideration of color, proportion, material, and overall presentation.
• Developed cohesive design concepts based on client preferences, existing spaces, functionality, and evolving design trends.
• Prepared accurate quotes, estimates, product specifications, and service recommendations based on client needs and project scope.
• Guided clients through product selections and design decisions, translating their vision into thoughtful, personalized interiors.

• Executed visual merchandising strategies to create cohesive, inviting retail environments that supported brand presentation and sales objectives.
• Developed furniture and accessory displays that enhanced visual appeal and guided customer navigation through effective use of composition, scale, lighting, color, and spatial planning.
• Created interior displays that presented products in alignment with corporate visual and sales objectives.
• Positioned featured and new products to boost visibility and enhance customer engagement during shopping.
• Researched current visual merchandising and design trends to create modern, customer-focused displays.
• Collaborated with store managers to implement new displays, promotional presentations, and store layout changes.
• Coordinated with marketing and promotions teams to ensure visual elements were implemented accurately and consistently.
• Maintained and refreshed displays to align product presentation with inventory changes and promotional priorities.

• Consulted with clients to develop elevated interior concepts aligned with individual aesthetic preferences, lifestyles, and budgets.
• Curated furniture, lighting, accessories, and materials to create cohesive and visually compelling environments.
• Cultivated strong client relationships through personalized service and expert design recommendations.
• Guided clients through furniture selection, product specifications, upgrades, and service options.
• Created warm and inviting environments through thoughtful consideration of furniture placement, lighting, materials, and accessories.
• Designed warm and inviting environments by strategically placing furniture, selecting lighting, and choosing materials and accessories.
• Coordinated client inquiries and project details while ensuring timely and effective communication.
• Developed knowledge of furniture, materials, finishes, and design trends to support client recommendations.