Alexis Rudduck
Cranberry Township,PA
Summary
Hospitality-driven professional with a strong background in healthcare coordination and patient-facing roles, bringing exceptional communication, multitasking, and attention to detail into a fast-paced dining environment. Experienced in managing high-pressure situations, building client relationships, and delivering personalized service. Skilled in upselling, beverage knowledge, and creating elevated guest experiences in high-volume settings.
Overview
10
10
years of professional experience
Work History
Bartender
Three B's Lounge
11.2025 - Current
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Served high customer volumes during special events, nights, and weekends.
- Obtained cash bank and stocked service bar to prepare for operation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Server
Mr. Mister Supper Club
09.2025 - Current
- Delivered elevated dining experiences in a high-end steakhouse environment with a focus on precision, timing, and guest satisfaction
- Increased check averages through upselling wine pairings, specialty cocktails, and high-margin menu items
- Maintained composure and professionalism while managing multiple tables during high-volume dinner service
- Built repeat clientele through exceptional service and personalized guest interactions
- Experienced in multi-course dining and pacing
IME Medical Coordinator
Tri Rivers Consulting
05.2025 - 09.2025
- Coordinated complex scheduling and logistics for multiple clients, demonstrating strong multitasking and time management in a fast-paced environment
- Acted as a liaison between professionals and clients, ensuring clear communication and high-level service experiences
- Managed detailed documentation with a high level of accuracy and confidentiality
- Built strong client relationships through professional and attentive communication
Bartender
Primanti Brothers
10.2023 - 05.2025
- Provided high-quality customer service in a fast-paced environment.
- Crafted and served cocktails, beer, and wine; ensured responsible alcohol service.
- Trained in menu knowledge, upselling, and maintaining a positive guest experience.
Bartender / Bar Manager
The Auld Dubliner
03.2023 - 07.2023
- Delivered high-volume bar service in a busy Irish pub setting.
- Maintained strong knowledge of cocktails and beer selection.
- Managed cash handling, POS transactions, and guest engagement.
Server / Trainer
The Cheesecake Factory
10.2017 - 06.2023
- Delivered exceptional customer service in a high-volume restaurant.
- Trained new staff in menu knowledge, POS system use, and service standards.
- Maintained excellent product knowledge including food and beverage pairings.
Patient Service Representative
Zoll Medical
06.2020 - 01.2022
- Delivered high-level customer service while managing scheduling and patient interactions in a fast-paced setting
- Educated clients clearly and confidently, adapting communication styles to meet individual needs
- Maintained professionalism and efficiency while handling sensitive information and resolving concerns
Patient Care Technician / Phlebotomy
UPMC Passavant
06.2019 - 06.2020
- Thrived in high-pressure, fast-paced environments requiring precision, efficiency, and strong attention to detail
- Managed multiple responsibilities simultaneously while maintaining a calm and professional demeanor
- Provided personalized care and support, building trust and strong interpersonal connections
Nursing Assistant / PCT
UPMC Shadyside
04.2016 - 05.2018
- Supported team operations in dynamic environments, ensuring smooth workflow and excellent service delivery
- Demonstrated strong communication and teamwork while managing patient needs efficiently
- Maintained high standards of care, cleanliness, and attention to detail
Education
General Studies - General Studies
Butler Community College
Cranberry, PAHigh School Diploma -
Pennsylvania Cyber Charter School
Midland, PACosmetology -
North Hills Beauty Academy
Pittsburgh, PA2019
Skills
- High-volume multitasking & time management
- Exceptional communication & interpersonal skills
- Client & guest relationship building
- Conflict resolution & problem-solving
- Attention to detail & accuracy
- Ability to perform under pressure
- Professionalism in fast-paced environments
- Scheduling & logistics coordination
- Confidentiality & compliance (HIPAA)
- Team collaboration & adaptability
- Customer service excellence
- Process organization & workflow efficiency
Languages
English
Timeline
Bartender
Three B's Lounge
11.2025 - Current
Server
Mr. Mister Supper Club
09.2025 - Current
IME Medical Coordinator
Tri Rivers Consulting
05.2025 - 09.2025
Bartender
Primanti Brothers
10.2023 - 05.2025
Bartender / Bar Manager
The Auld Dubliner
03.2023 - 07.2023
Patient Service Representative
Zoll Medical
06.2020 - 01.2022
Patient Care Technician / Phlebotomy
UPMC Passavant
06.2019 - 06.2020
Server / Trainer
The Cheesecake Factory
10.2017 - 06.2023
Nursing Assistant / PCT
UPMC Shadyside
04.2016 - 05.2018
General Studies - General Studies
Butler Community College
High School Diploma -
Pennsylvania Cyber Charter School
Cosmetology -
North Hills Beauty Academy