Alexis Russo
Middlesex
Summary
Driven Executive with many years of experience aligning systems with business requirements, policies, and regulatory requirements. Dedicated to fostering organizational change to optimize productivity and cost efficiency. Success guiding business processes that drive results. Resourceful and strategic with proven history of exercising sound judgment and decision making.
Overview
21
21
years of professional experience
1
1
Certification
Work History
CHIEF EXECUTIVE MERCHANT (Store Manager)
Floor and Decor
Levittown
01.2021 - Current
- Directed retail store operations, surpassing sales goals through effective management strategies.
- Streamlined operations by implementing innovative process improvements that cut costs.
- Recruited top talent for management team and sales associates, maximizing scheduling efficiency.
- Developed a skilled management team while promoting training initiatives to reduce associate turnover.
- Established clear performance standards, providing accountability through consistent coaching and feedback.
- Maintained strict adherence to brand and operational standards, ensuring exceptional store presentation.
- Managed payroll compliance and business planning processes in alignment with corporate policies.
- Delivered ongoing support for company expectations, reinforcing adherence to systems and practices.
OPERATIONS MANAGER
Floor and Decor
Levittown
01.2019 - 01.2021
- Analyzed workflow processes, employee needs, and equipment layout to implement necessary changes.
- Established and enforced safety standards to maintain a healthy work environment.
- Participated in educational opportunities and professional organizations to enhance job knowledge.
- Completed operational tasks to achieve organizational mission objectives.
- Acted as primary contact for customer issues regarding equipment quality and service incidents.
- Communicated customer concerns to operations team and developed strategies for improvement.
- Managed daily operations to ensure efficiency and uninterrupted workflow.
- Oversaw inventory management and stock replenishment activities for optimal resource utilization.
WAREHOUSE SUPERVISOR
Floor and Decor
Wayne
01.2018 - 01.2019
INVENTORY CONTROL MANAGER
Floor and Decor
Wayne
01.2016 - 01.2018
AREA LOSS PREVENTION MANAGER
JCPenney Inc.
East Brunswick/Freehold
01.2014 - 01.2015
DEPARTMENT MANAGER-LOSS PREVENTION, SAFETY & HAZMAT
Lowe’s Companies Inc.
Hillsborough
01.2014 - 12.2014
ASSISTANT STORE MANAGER OF LOSS PREVENTION & SAFETY
Sears Holdings Corp.
Livingston/Paramus
01.2011 - 01.2014
GROUP ASSET PROTECTION/ORC INVESTIGATOR
Target Corp.
Hauppauge
01.2008 - 01.2011
WORKER’S COMPENSATION FRAUD INVESTIGATOR
New York State Insurance Fund
01.2006 - 01.2009
LAW ENFORCEMENT DETECTIVE- INVESTIGATOR
Kings County District Attorney’s Office
Brooklyn
01.2005 - 01.2008
Education
GRADUATE - Basic Course for Police Officers
Rockland County Police and Public Safety Academy
01.2005
BACHELOR’S DEGREE -
Rutgers, The State University
New Jersey01.2004
Skills
- Decision making and organization
- People management and teamwork
- Delegation and collaboration
- Critical thinking and analysis
- Attention to detail
- Proactive problem solving
- Store operations
- Team management
- Customer satisfaction
- Inventory management
- Leadership
Certification
- Wicklander-Zulawski & Associates, Interview and Interrogation Techniques
- Report Writing and Courtroom Testimony, Street Drug Arrest Course by The New York Organization of Narcotics Enforcers
- Communication Analysis-The Art of Detecting Deception, Magloclen Law Enforcement Network
- OSHA 10 HR, 06/30/XX
- The State of New Jersey Department of Labor and Workforce Development, OSHA Forklift Safety
References
Available upon request
Timeline
CHIEF EXECUTIVE MERCHANT (Store Manager)
Floor and Decor
01.2021 - Current
OPERATIONS MANAGER
Floor and Decor
01.2019 - 01.2021
WAREHOUSE SUPERVISOR
Floor and Decor
01.2018 - 01.2019
INVENTORY CONTROL MANAGER
Floor and Decor
01.2016 - 01.2018
AREA LOSS PREVENTION MANAGER
JCPenney Inc.
01.2014 - 01.2015
DEPARTMENT MANAGER-LOSS PREVENTION, SAFETY & HAZMAT
Lowe’s Companies Inc.
01.2014 - 12.2014
ASSISTANT STORE MANAGER OF LOSS PREVENTION & SAFETY
Sears Holdings Corp.
01.2011 - 01.2014
GROUP ASSET PROTECTION/ORC INVESTIGATOR
Target Corp.
01.2008 - 01.2011
WORKER’S COMPENSATION FRAUD INVESTIGATOR
New York State Insurance Fund
01.2006 - 01.2009
LAW ENFORCEMENT DETECTIVE- INVESTIGATOR
Kings County District Attorney’s Office
01.2005 - 01.2008
GRADUATE - Basic Course for Police Officers
Rockland County Police and Public Safety Academy
BACHELOR’S DEGREE -
Rutgers, The State University