Highly motivated and committed Medical Assistant with proven history of excellent performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
8
8
years of professional experience
Work History
Certified Clinical Medical Assistant
CVA Heart Institute
05.2021 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Called and faxed pharmacies to submit prescriptions and refills.
Documented vital signs and health history for patients in clinic environments.
Called patient results.
Called and reminded patients of their appointments.
Assisted in Medical Assistance applications for various medications.
Preformed Nurse Visits.
Performed EKGs.
Certified Clinical Medical Assistant
Wellmont Medical Associates (Ballad)
01.2021 - 05.2021
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Called and faxed pharmacies to submit prescriptions and refills.
Documented vital signs and health history for patients in clinic and hospital environments.
Called patient results.
Performed vaccinations and other minor procedures.
Performed EKGs
Answered patient voicemails.
Answered patient questions on the patient portal account.
Obtained Medicare Benefits Wellness assessments.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Prepared and administered medications to alleviate patient symptoms.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Taught patients about medications, procedures, and care plan instructions.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Certified Clinical Medical Assistant
Internal Medicine And Pediatric Associates
01.2019 - 01.2021
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Called and faxed pharmacies to submit prescriptions and refills.
Documented vital signs and health history for patients in clinic and hospital environments.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Prepared and administered medications to alleviate patient symptoms.
Collected and documented patient medical information such as blood pressure and weight.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Taught patients about medications, procedures, and care plan instructions.
Obtained client medical history, medication information, symptoms, and allergies.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Completed clinical procedures and gathered patient data for interpretation by physician.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Performed medical records management, including filing, organizing and scanning documents.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Completed EKGs and other tests based on patient presentation in office.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Prepared lab specimens for diagnostic evaluation.
Oriented and trained new staff on proper procedures and policies.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Sales Representative
Bed Bath And Beyond
09.2015 - 10.2018
Managed customer accounts to secure customer satisfaction and repeat business.
Trained and mentored new sales representatives.
Retained excellent client satisfaction ratings through outstanding service delivery.
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Developed and implemented sales strategies to increase profits.
Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Managed efficient cash register operations.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Created inviting environment for customers by maintaining store organization and cleanliness.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Prioritized helping customers over completing other routine tasks in store.
Recommended complementary purchases to customers, increasing revenue.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Education
Certification - Clinical Certified Medical Assistant
Virginia Highlands Community College
Abingdon, VA
05.2018
Skills
Explaining Instructions
Efficiency Improvement
Administering Immunizations
EMR Systems
Wound Care and Irrigation
At-Home Care Instruction
Heel Sticks
Using Centrifuges
Equipment and Instrument Sterilization
Sterile Procedures and Techniques
Timeline
Certified Clinical Medical Assistant
CVA Heart Institute
05.2021 - Current
Certified Clinical Medical Assistant
Wellmont Medical Associates (Ballad)
01.2021 - 05.2021
Certified Clinical Medical Assistant
Internal Medicine And Pediatric Associates
01.2019 - 01.2021
Sales Representative
Bed Bath And Beyond
09.2015 - 10.2018
Certification - Clinical Certified Medical Assistant
Virginia Highlands Community College
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