Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
Timeline
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Alexis Sanchez

Brownsville

Summary

Passionate Store Sales Associate with relevant experience in retail sales, customer service and store management. Possess strong communication skills, adept at building customer relationships and fostering repeat business. Demonstrated ability to handle multiple tasks efficiently while maintaining high-quality work standards. Previous roles have emphasized responsibility for inventory control, visual merchandising, and driving sales performance.

Overview

1
1
year of professional experience
1
1
Certification

Work History

UPS Store Sales Associate

Think Outside the Box
Brownsville
02.2024 - Current
  • Greeted customers, answered questions and provided product information.
  • Greeted customers to determine wants or needs.
  • Computed purchases and received and processed cash or credit payment.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Bagged or packaged purchases and wrapped gifts.
  • Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
  • Operated cash registers and processed transactions including sales, returns, and exchanges.
  • Utilized point-of-sale systems efficiently, ensuring accurate pricing and inventory management.
  • Participated in staff meetings and training sessions to improve product knowledge and sales techniques.
  • Provided excellent customer service, resolving issues and answering queries promptly.
  • Addressed customer questions and concerns regarding products and services.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Helped customers by answering questions and locating merchandise.
  • Maintained cleanliness of sales floor, stockroom and checkout area.

Education

Bachelor of Science - Criminal Justice

The University of Texas Rio Grande Valley
Edinburg, TX
05-2025

Associate of Arts - Liberal Arts

Texas Southmost College
Brownsville, TX
05-2022

Skills

  • Research skills
  • Report writing
  • Data analysis
  • Criminal law knowledge
  • Customer service
  • Conflict resolution
  • Problem solving
  • Goal oriented
  • Customer engagement
  • Stocking and receiving
  • Money handling
  • Point of sale systems
  • Phone etiquette
  • FLUENT IN (Spanish)
  • Teamwork
  • Rapport development
  • Cash drawer balancing

Affiliations

  • Fishing
  • Gym
  • Barber

Languages

English
Full Professional
Spanish
Full Professional

Accomplishments

  • Deans List
  • AP Honors Classes

Certification

  • Licenses Dispatcher
  • Licenses Security Guard

Timeline

UPS Store Sales Associate

Think Outside the Box
02.2024 - Current

Bachelor of Science - Criminal Justice

The University of Texas Rio Grande Valley

Associate of Arts - Liberal Arts

Texas Southmost College