Anna Woods
Spearfish,SD
Summary
Highly motivated student with a strong academic foundation eager to apply theoretical knowledge to practical, real-world challenges. Exceptional communicator and collaborative team player, committed to contributing fresh perspectives and a strong work ethic. Demonstrated ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in research, professional writing, and content development, consistently delivering high-quality work and fostering positive relationships with clients and colleagues.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Store Associate
Walmart
Spearfish, SD
12.2024 - Current
- Recommended, selected and located merchandise based on customer desires.
- Adhered to safety regulations when handling hazardous materials.
- Assisted customers with product selection based on their needs and preferences.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Addressed customer questions and concerns regarding products and services.
- Handled returns and exchanges according to company policies.
Sandwich Artist
Subway
Spearfish, SD
09.2024 - 01.2025
- Maintained safe food handling practices to prevent germ spread.
- Wiped down tables and removed trash and dirty plates to provide a clean, welcoming dining environment.
- Greeted customers and provided product knowledge.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Tailored orders to address customer allergies and gluten concerns.
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
- Followed established procedures for handling money transactions accurately.
- Sanitized food storage and preparation areas to comply with food health and safety requirements.
Cashier
Highway Leather
Sturgis, SD
08.2024 - 08.2024
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Boosted customer satisfaction levels by going the extra mile to personalize service for each customer.
- Welcomed customers, offering assistance to help find store items.
- Counted and balanced cashier drawers.
- Maintained work area and kept cash drawer organized.
- Assisted customers in finding the right size of leather jackets, chaps, and boots.
Line Cook
3rd Street Tavern
St Peter, MN
12.2021 - 07.2024
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Monitored product freshness and rotation dates to maintain quality assurance standards.
- Assisted in prep work such as washing vegetables or butchering meat when needed.
- Grilled and deep-fried various foods, from meats to potatoes.
- Adhered to sanitation policies at all times when handling food products.
- Plated dishes according to restaurant presentation standards before delivering them to customers.
- Operated various kitchen appliances such as a blender, oven, grill, or stand mixer.
- Trained new team members on proper meat and vegetable preparation techniques.
Host
Applebee's Grill + Bar
Mankato, MN
11.2022 - 04.2023
- Contributed to team efforts by accomplishing related tasks as needed.
- Spoke with patrons to make conversation, answer questions, or to respond to complaints.
- Accommodated guests with children and special needs to promote a comfortable dining experience.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Stocked server areas with supplies before, during, and after shifts.
Teacher's Assistant
Saint Peter Community Childcare Center
Saint Peter, MN
06.2020 - 01.2021
- Supervised students during lunchtime, field trips, assemblies, and other activities.
- Implemented classroom rules and procedures to maintain discipline and order.
- Supported the classroom teacher in managing a diverse classroom of students.
Ice Cream Maker
Dairy Queen Grill & Chill
St Peter, MN
07.2018 - 03.2020
- Monitored temperatures to ensure optimal freezing conditions during production.
- Operated machinery in accordance with manufacturer specifications and company standards.
- Cleaned, sanitized, and maintained work areas according to established protocols.
- Selected, measured, and weighed ingredients in specified amounts.
- Broke down, cleaned, and sanitized work stations at the end of the shift.
- Troubleshot minor problems with equipment quickly while minimizing disruption to workflow.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Associate of Arts - General Studies
Black Hills State University
Spearfish, SD12-2025
Journalism and Mass Communication
Minnesota State University, Mankato
Mankato, MNHigh School Diploma -
Saint Peter High School
Saint Peter, MN05-2022
Skills
- Customer service
- Team collaboration & Leadership
- Adaptability
- Detail-oriented
- Patience and empathy
- Research skills
- Creative writing
- Public speaking
- Editing and proofreading
- Critical thinking
- Essay, Investigative, and Professional writing
- Google Drive & Microsoft Word
Languages
Spanish
Elementary
English
Native/ Bilingual
Accomplishments
- 'Stetson', a poem published in Three Peaks Review at Black Hills State University
- 'Loving Me', 'Rescue Boat', and 'Untouchable', three poems published in the SCSC Writing Contest 2019-2020
Certification
- Certificate in Professional Writing
Affiliations
- Poet
- Outdoor enthusiast
- Photographer
Timeline
Store Associate
Walmart
12.2024 - Current
Sandwich Artist
Subway
09.2024 - 01.2025
Cashier
Highway Leather
08.2024 - 08.2024
Host
Applebee's Grill + Bar
11.2022 - 04.2023
Line Cook
3rd Street Tavern
12.2021 - 07.2024
Teacher's Assistant
Saint Peter Community Childcare Center
06.2020 - 01.2021
Ice Cream Maker
Dairy Queen Grill & Chill
07.2018 - 03.2020
Associate of Arts - General Studies
Black Hills State University
Journalism and Mass Communication
Minnesota State University, Mankato
High School Diploma -
Saint Peter High School