Alexis Santana
Columbia,SC
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
8
8
years of professional experience
Work History
Arcade Supervisor
Frankies fun park
Columbia , SC
12.2022 - 10.2023
- Supervised staff members to guarantee compliance with safety regulations.
- Scheduled maintenance for arcade machines and equipment on a regular basis.
- Ensured that all gaming areas were clean, organized, and well-stocked with supplies.
- Assisted customers with questions or concerns about games or services provided by the facility.
- Trained new employees on game operations and safety protocols.
General Manager in Training
Bed Bath & Beyond
Columbia , SC
07.2021 - 09.2022
- Assisted with the development of an employee handbook outlining policies, procedures, and standards for all staff.
- Created and maintained comprehensive reports to track progress of trainees.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Assistant Manager
Riverbank Zoo
Columbia , SC
10.2019 - 04.2021
- Assisted with the training of animals for educational programs and shows.
- Cleansed and disinfected animal enclosures, cages, and habitats.
- Maintained detailed records of animal care activities, diet plans, medical treatments, and behaviors.
- Performed daily maintenance tasks such as cleaning up after the animals, replenishing bedding materials, refilling feeders.
- Escorted visitors safely around exhibits while providing information about the animals.
Assistant Manager
Domino's Pizza
Raleigh , NC
07.2015 - 10.2019
- Guided and supported junior staff members in their daily tasks, projects, and objectives.
- Monitored employee attendance records, timekeeping, and payroll information.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
Education
High School Diploma -
Rolesville High School
Rolesville, NC04-2016
Skills
- Employee Scheduling
- Strong Work Ethic
- Effective Communication
- Adaptability and Flexibility
- Teamwork and Collaboration
- Multitasking
- Active Listening
- Time management abilities
Timeline
Arcade Supervisor
Frankies fun park
12.2022 - 10.2023
General Manager in Training
Bed Bath & Beyond
07.2021 - 09.2022
Assistant Manager
Riverbank Zoo
10.2019 - 04.2021
Assistant Manager
Domino's Pizza
07.2015 - 10.2019
High School Diploma -
Rolesville High School
Similar Profiles
DANIEL FRAZIERDANIEL FRAZIER
Senior Arcade Attendant at Frankies Fun ParkSenior Arcade Attendant at Frankies Fun Park
Christine CarrChristine Carr
Customer Service at Frankies Fun ParkCustomer Service at Frankies Fun Park
Jarvis BallentineJarvis Ballentine
Cook Shift Leader at Frankies Fun ParkCook Shift Leader at Frankies Fun Park