Excel
Open To Work
Kyle Cole
Grand Prairie,TX
Work Preference
Summary
Dynamic and results-driven professional with a strong work ethic and proven problem-solving abilities, honed as an Arcade Supervisor at Bolder Adventure Park. Expert in operations management and employee scheduling, consistently enhancing guest satisfaction through effective conflict resolution and team training initiatives. Committed to maintaining high safety standards and operational excellence.
Overview
15
15
years of professional experience
Work History
Arcade Supervisor
Bolder Adventure Park
Grand Prairie, TX
12.2025 - Current
- Supervised daily operations of arcade, ensuring compliance with safety protocols and operational standards.
- Resolved customer inquiries and issues promptly to enhance guest satisfaction experiences.
- Conducted regular inspections of arcade games and equipment to maintain functionality and safety measures.
Maintenance Supervisor
Bolder Adventure Park
Grand Prairie
09.2022 - 12.2025
- Conducted comprehensive training sessions to ensure team members adhered to equipment safety protocols and effectively performed maintenance procedures.
- Analyzed facility and equipment conditions through routine inspections, pinpointing areas requiring repair or improvement.
- Directed maintenance operations each day, focusing on safety compliance and functionality of park attractions.
- Oversaw procurement activities by collaborating with vendors to secure essential maintenance supplies and tools promptly.
- Oversaw resolution of mechanical issues through coordinated incident response strategies, ensuring uninterrupted service during high-demand periods.
- Monitored and organized inventories of spare parts and tools, ensuring readiness for timely repair activities.
Games Attendant Lead & Trainer
Main Event
Grand Prairie, TX
01.2019 - 10.2022
- Conducted regular inspections of game area to maintain safety standards and enforce compliance with rules.
- Provided assistance to guests in navigating game operations and addressing technical challenges.
- Implemented systematic organization and cleanliness protocols for game equipment and surrounding spaces.
- Resolved guest inquiries and concerns promptly to ensure memorable experiences.
- Monitored stock levels of game supplies and executed timely restocking to support uninterrupted gameplay.
- Investigated and resolved guest issues promptly, ensuring high levels of satisfaction and fostering lasting connections.
- Identified and reported malfunctioning equipment and inoperative games to supervisor for prompt maintenance action.
- Organized and replenished inventory of prizes and supplies to support smooth opening operations.
Salesperson
Six Brothers Beef Company
01.2015 - 12.2017
- Engaged customers to understand needs and recommend appropriate selections of products.
- Assisted in inventory management, ensuring stock levels met demand.
- Processed transactions accurately using point-of-sale systems, enhancing customer experience.
I.T. Team Lead
Volt Workforce Solutions
Addison, TX
12.2010 - 05.2013
- Oversaw team operations to ensure efficient workflow and adherence to guest appreciation.
- Trained and mentored new team members on standard operating procedures and best practices.
- Collaborated with management to develop strategies for optimizing productivity and minimizing downtime.
Education
High School Diploma -
South Grand Prairie High School
Grand Prairie, TXSkills
Employee scheduling
Game rules
Strong work ethic
First aid training
Attention to detail
Problem-solving abilities
Adaptability and flexibility
Decision-making
Task prioritization
Coaching and mentoring
Analytical thinking
Conflict resolution
Operations management
Crisis management
Problem-solving aptitude
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Hotschedules
Toast
Maintainx
BMI
Sheets
Linux
Windows
Timeline
Arcade Supervisor
Bolder Adventure Park
12.2025 - Current
Maintenance Supervisor
Bolder Adventure Park
09.2022 - 12.2025
Games Attendant Lead & Trainer
Main Event
01.2019 - 10.2022
Salesperson
Six Brothers Beef Company
01.2015 - 12.2017
I.T. Team Lead
Volt Workforce Solutions
12.2010 - 05.2013
High School Diploma -
South Grand Prairie High School