Alexis Sargent
Springfield,OR
Summary
Enthusiastic and reliable professional who takes pride in providing excellent customer service. Skilled in anticipating customer needs, addressing complaints and resolving issues in a timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
9
9
years of professional experience
Work History
Counter Manager
Macys Department Store
Eugene
06.2025 - 04.2026
- Developed strong, personable relationships with clients, resulting in repeat business and referrals.
- Planned special events and promotions as needed to boost sales and increase customer knowledge.
- Led daily operations of counter, ensuring high-quality customer service and efficient product handling.
- Conducted monthly audits of stock levels for accurate record-keeping purposes.
Leasing Agent
Greystar Property Management
Eugene
04.2023 - 02.2024
- Conducted property tours, showcasing amenities and features to prospective tenants.
- Managed tenant inquiries, providing timely responses to enhance customer satisfaction.
- Collaborated with maintenance teams to address tenant concerns promptly and effectively.
- Maintained accurate records of lease agreements and tenant information in database systems.
- Developed marketing strategies to promote available properties through various channels.
- Ensured compliance with fair housing laws and company policies to promote an inclusive and welcoming community for all residents.
Server Team Lead
Wild Duck Cafe
Eugene, OR
01.2018 - 01.2025
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Set positive tone for entire dining experience.
Member Service Representative
Pentagon Federal Credit Union
Eugene, OR
05.2017 - 01.2018
- Responded to customer requests, offering excellent support and recommendations to address needs.
- Maintained accurate records of customer transactions in line with bank procedures.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Education
Esthetician License -
Northwest School of Beauty
Eugene, OR10.2021
High School Diploma -
Willamette High School
Eugene, OR06.2014
Skills
- Exceptional customer service
- Maintains positive mindset
- Effective problem solving
- Flexible and Adaptable
- Efficient multitasking
Timeline
Counter Manager
Macys Department Store
06.2025 - 04.2026
Leasing Agent
Greystar Property Management
04.2023 - 02.2024
Server Team Lead
Wild Duck Cafe
01.2018 - 01.2025
Member Service Representative
Pentagon Federal Credit Union
05.2017 - 01.2018
High School Diploma -
Willamette High School
Esthetician License -
Northwest School of Beauty