Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gurleen Kaur

San Antonio,TX

Summary

Well-qualified beauty sales professional dedicated to teaching customers, promoting beauty products and boosting revenue. History of surpassing sales goals and maximizing customer satisfaction. Professional, personable and dependable beauty product consultant. Results-driven Counter Manager with a track record of highly productive and efficient task completion. Possess specialized skills in customer service management, sales strategy implementation, and inventory control. Excel in communication, leadership, and problem-solving to enhance team performance and achieve sales targets.

Overview

3
3
years of professional experience

Work History

Counter Manager

Nordstrom
San Antonio, TX
06.2024 - Current
  • Managed customer service staff and provided guidance in resolving customer issues.
  • Maintained accurate records of daily, weekly and monthly sales figures.
  • Provided feedback on customer purchases to ensure satisfaction with products purchased.
  • Consistently kept up-to-date knowledge of current fashion trends and styles.
  • Planned marketing campaigns aimed at increasing brand recognition among target audiences.
  • Organized promotional events to maximize sales opportunities in the store.

Prestige Beauty Advisor

Ulta
San Antonio, TX
09.2023 - 06.2024
  • Kept up to date on company product line changes to better assist customers and boost revenue.
  • Maintained clean and organized counters and work areas.
  • Educated customers on proper makeup techniques and best products for individual needs, including skin tone, beauty routine, and age.
  • Showed customers how to apply makeup and other products to achieve desired looks.
  • Recommended merchandise based on expert product knowledge and client preferences.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.

Team Leader

Chic-Fil-A
San Antonio, TX
10.2022 - 07.2023
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Delegated daily tasks to team members to optimize group productivity.

Team Member

Chic-Fil-A
San Antonio, TX
05.2022 - 09.2022
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Rotated through series of different stations based on team needs.
  • Addressed customer needs, responding to specific requests.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Built and maintained working relationships with peers and upper management.
  • Assisted newly hired team members by explaining company procedures and safety requirements.

Team Member

Main Event
San Antonio, Texas
08.2021 - 05.2022
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Identified needs of customers promptly and efficiently.
  • Implemented strategies to take advantage of new opportunities.
  • Maintained positive working relationship with fellow staff and management.

Education

Some College (No Degree) - Business Administration

Northeast Lakeview College
Universal City, TX

Skills

  • Product Organization
  • Exceptional customer service
  • Customer Connection Development
  • Professional telephone demeanor
  • Cashier experience
  • Skilled in Makeup Aesthetics
  • Comprehensive Product Understanding
  • Customer Engagement
  • Service consultations
  • Business performance review

Languages

Punjabi
Native/ Bilingual

Timeline

Counter Manager

Nordstrom
06.2024 - Current

Prestige Beauty Advisor

Ulta
09.2023 - 06.2024

Team Leader

Chic-Fil-A
10.2022 - 07.2023

Team Member

Chic-Fil-A
05.2022 - 09.2022

Team Member

Main Event
08.2021 - 05.2022

Some College (No Degree) - Business Administration

Northeast Lakeview College

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Gurleen Kaur