Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Alexis Shea

Austin

Summary

Dynamic Account Manager with a proven track record in relationship building and strategic oversight. Adept at adapting to fast-paced environments, I leverage strong communication skills and CRM expertise to enhance client satisfaction and drive results. Passionate about fostering teamwork and continuous learning to achieve exceptional outcomes.

Overview

5
5
years of professional experience

Work History

Account Manager

CVScaremark
Austin
01.2024 - Current
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.
  • Maintained accurate records of all customer interactions in the CRM system.
  • Managed multiple accounts simultaneously while meeting deadlines.
  • Manage a senior book of business consisting of high-profile and complex accounts, ensuring top-tier service and strategic oversight.
  • Acted as main point of contact in matters relating to client concerns and needs.

Teacher

Austin ISD
12.2020 - 12.2023
  • Designed and executed dynamic plans tailored to individual learning types.
  • Utilized strong communication skills to engage learners and facilitate productive discussions.
  • Established positive relationships with learners and colleagues promoting effective teamwork.
  • Utilized effective communication to convey complex concepts, resulting in improved learner comprehension and performance.
  • Performed one on one coaching with learners that required customized training tailored to individual learning types enhancing learner engagement and outcomes.

Education

Bachelor in Interdisciplinary Studies -

Stephen F. Austin State University
Nacogdoches, TX
12.2021

Skills

  • Relationship building and networking
  • Proven ability to adapt quickly to dynamic environments
  • Strong written and verbal communication skills are demonstrated with diverse audiences
  • Organized and detail-oriented
  • Strong problem-solving and critical-thinking skills
  • Experienced in Outlook, CRM systems, reporting tools, Salesforce, Excel, and Word
  • Highly coachable mindset with a desire for learning

Accomplishments

  • Asked to manage a highly complex/senior book of business reflecting rapid advancement and demonstrated client management success
  • Leadership roles: organized and hosted speakers and presenters for my job to enrich the learning of others.
  • Leadership and collaboration: Served as a participant on multiple committees.

Timeline

Account Manager

CVScaremark
01.2024 - Current

Teacher

Austin ISD
12.2020 - 12.2023

Bachelor in Interdisciplinary Studies -

Stephen F. Austin State University

Similar Profiles

CREATE PROFILE
Alexis Shea