Alexis Shelton
JOHNSON CITY,TENNESSEE
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
6
6
years of professional experience
Work History
Server/ Bartender
Red Meze
Johnson City, TN
01.2023 - Current
- Provided warm and courteous reception to arriving guests, promptly seating them while ensuring their comfort and satisfaction.
- Proficiently facilitated guest orders, attentively recording meal preferences and dietary requirements to ensure a seamless dining experience.
- Effectively coordinated the delivery of food orders from the kitchen to guests' tables, prioritizing accuracy and presentation.
- Performed diligent table maintenance, promptly clearing and resetting dining areas to uphold cleanliness and optimize guest satisfaction.
- Crafted and served specialty cocktails and beverages with precision and creativity, ensuring exceptional quality and guest satisfaction.
- Managed and processed take-out orders efficiently, ensuring accuracy and timely fulfillment.
- Established and nurtured rapport with frequent patrons, fostering a welcoming and personalized experience that contributed to their ongoing satisfaction and loyalty.
Server
Hachimi Japanese Cuisine
Johnson City, TN
05.2022 - 01.2023
- Greeted guests and provided menus.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Prepared drinks according to standard recipes.
Online Grocery Associate
Walmart
Johnson City, TN
08.2021 - 04.2022
- Processed payments for orders using various payment methods.
- Maintained accurate records of all orders placed through the website.
- Managed inventory levels to ensure availability of products for customers.
- Assisted customers with online grocery orders, answering questions and providing helpful information.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
Cashier
Sam's Snoball Paradise
Johnson City, TN
02.2018 - 10.2021
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Followed strict health and safety guidelines when handling food products.
- Performed regular maintenance checks on all equipment used in the production process.
- Maintained accurate records of ingredients used in the production process.
- Measured out ingredients accurately according to recipe instructions before mixing into a batch.
- Performed quality control checks on all batches prior to release from production line.
Education
Science Hill High School
Johnson City, TN01-2021
East Tennessee State University
Johnson City, TNSkills
- Table Setting
- Guest Engagement
- Beverage Preparation
- Food Running
- Table Bussing
- Safe Food Handling
- Order Management
- Supply Restocking
- Food inspection
- POS operation
- Food safety understanding
- Service prioritization
- Quality Control
- Menu presentation
- Cash Handling
References
References available upon request.
Timeline
Server/ Bartender
Red Meze
01.2023 - Current
Server
Hachimi Japanese Cuisine
05.2022 - 01.2023
Online Grocery Associate
Walmart
08.2021 - 04.2022
Cashier
Sam's Snoball Paradise
02.2018 - 10.2021
Science Hill High School
East Tennessee State University
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