Alexis Silva
Houston,TX
Summary
Dependable and self-motivated professional with several years of experience offering excellent administrative assistance and guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain a welcoming atmosphere. Trained in hospitality operations and regulations with demonstrated history of fostering guest satisfaction. Organized and flexible with proven performance in fast-paced environments.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work History
Front Desk Receptionist
Schlumberger
Houston, USA
2023.06 - 2025.10
- Greeting guests and clients with a friendly and professional demeanor, determining their purpose of visit, and directing them to the appropriate person or department.
- Answering incoming calls, taking messages, screening calls, and forwarding calls to the correct extension.
- Data Entry and Record Keeping Maintaining accurate records and databases. Entering data into computer systems.
- Issuing visitor badges and maintaining visitor logs.
- Provide basic administrative and clerical support.
- Schedule appointments and maintain calendars.
- Perform other duties as assigned by the Office Manager.
- Maintain a tidy and presentable reception area.
- Communicate with employees through Teams and Microsoft Outlook.
Front Lobby Receptionist
Moody National Companies
Houston, USA
2022.10 - 2023.06
- Escort Guests to appropriate offices.
- Front Desk Security.
- Surveillance Monitoring.
- Greet Visitors.
- Access Control.
- Deliver Packages and Mail to offices.
Front Desk Agent
Hyatt Regency Houston West
Houston, USA
2020.08 - 2022.09
- Customer Service.
- Book Reservations.
- Checking guests in and out.
- Answering Calls.
- Monitor Office Supplies.
- Maintain records and files.
Sales Associate
Tuesday Morning, Inc
Katy, USA
2017.09 - 2019.06
Sales Associate
Harbor Freight Tools USA, Inc.
Katy, USA
2018.02 - 2018.07
Education
Associate of Arts - Arts
Lone Star College System
Cypress, TX 2024.08 - 2025.12
High school or equivalent -
George Bush High School
Richmond, TXSkills
- Microsoft Excel
- Sales
- Data entry
- Multi-line phone systems
- Customer Service
- Google Suite
- Personal assistant experience
- Computer literacy
- Microsoft Word
- Organizational skills
- Microsoft Teams
- Microsoft Office
- Windows
- Microsoft Outlook
- Microsoft Access
- Communication skills
- Word processing
- Administrative experience
- Office management
- Clerical experience
- Customer service
- Microsoft Powerpoint
- Filing
- QuickBooks
- Office experience
- Time management
Timeline
Associate of Arts - Arts
Lone Star College System
2024.08 - 2025.12
Front Desk Receptionist
Schlumberger
2023.06 - 2025.10
Front Lobby Receptionist
Moody National Companies
2022.10 - 2023.06
Front Desk Agent
Hyatt Regency Houston West
2020.08 - 2022.09
Sales Associate
Harbor Freight Tools USA, Inc.
2018.02 - 2018.07
Sales Associate
Tuesday Morning, Inc
2017.09 - 2019.06
High school or equivalent -
George Bush High School