Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexis Silvestre

Chicago,IL

Summary

Dynamic Universal Banker at Citibank with a proven track record of exceeding sales goals and enhancing customer satisfaction. Bilingual in English and Spanish, I excel in collaborative environments, and possess strong adaptive communication skills. Committed to compliance and delivering exceptional service, I effectively evaluate customer needs to recommend tailored solutions.

Overview

8
8
years of professional experience

Work History

Universal Banker

Citibank
05.2024 - Current
  • Facilitated efficient resolution of customer account inquiries and transactions.
  • Promoted financial products to drive customer engagement and satisfaction.
  • Consistently met or exceeded personal sales goals through effective promotion of bank services.
  • Evaluated customer financial needs to recommend suitable banking products.

Machine Assistant/ Operator

Menasha Corporation
08.2022 - 11.2023
  • Operated corrugated machine to ensure efficient production processes.
  • Collaborated with team members to maintain a safe work environment.
  • Monitored equipment performance and reported issues promptly.
  • Handled various types of machinery for diverse operational needs.
  • Processed incoming and outgoing orders to maintain workflow efficiency.

Customer Satisfaction

Autozone
02.2020 - 11.2020
  • Processed customer transactions efficiently and accurately.
  • Provided product information and recommendations to enhance customer experience.
  • Resolved customer inquiries and complaints to ensure satisfaction.

Driver/Warehouse Assistant

R4 Services
05.2019 - 01.2020
  • Picked up and shredded confidential documents to ensure secure disposal.
  • Sorted and stored confidential documents to maintain organization and accessibility.
  • Completed necessary paperwork and documentation for deliveries.

Team Member/Asset Protection

Target Corporation
04.2017 - 05.2019
  • Operated cash register, processing transactions accurately and efficiently.
  • Maintained sales floor organization, ensuring product availability and presentation.
  • Monitored security systems to prevent theft and ensure safety of merchandise.
  • Assisted customers with inquiries, providing knowledgeable support and service.
  • Conducted regular inspections of premises for security compliance.

Education

High School Diploma -

Kelvyn Park High School
Chicago, IL
06.2017

Skills

  • Bilingual: English and Spanish
  • Microsoft Office proficiency
  • Collaborative team member
  • Rapid learner
  • Dependable individual
  • Compliance adherence

Timeline

Universal Banker

Citibank
05.2024 - Current

Machine Assistant/ Operator

Menasha Corporation
08.2022 - 11.2023

Customer Satisfaction

Autozone
02.2020 - 11.2020

Driver/Warehouse Assistant

R4 Services
05.2019 - 01.2020

Team Member/Asset Protection

Target Corporation
04.2017 - 05.2019

High School Diploma -

Kelvyn Park High School

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