Alexis Simmons
Decatur
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
7
7
years of professional experience
Work History
Receptionist
Wise Family Practice Urgent Care
Decatur
04.2018 - 03.2020
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments for clients, customers, and other visitors.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
Daycare Teacher
The children’s Courtyard
Fort Worth
04.2017 - 02.2018
- Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
- Maintained supplies inventory for the classroom including art materials and books.
- Guided children in developing essential life skills, such as independence and problem-solving.
Sales Representative
Hobbit Sports
Decatur
11.2015 - 03.2017
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Replenished and arranged items to maintain appearance.
- Listened to customer needs to identify and recommend best products and services.
- Operated register, handled cash and processed credit card transactions.
Waitress
Veronas Italian Restaurant
Decatur
01.2013 - 10.2015
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Presented food and beverages to guests at tables.
- Garnished dishes and beverages to serve visually appealing menu items.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Participated in team meetings to discuss new menu items or changes in policy.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
Education
High School Diploma -
Decatur High School
Decatur, Texas05-2014
Skills
- Customer service
- Appointment scheduling
- Confidentiality maintenance
- Microsoft Office
- Cash handling
- Effective communication
- Problem solving
- Team collaboration
- Active listening
- Customer/Client relations
- Telephone and email etiquette
- Multitasking
- Professionalism
- Reception desk management
Timeline
Receptionist
Wise Family Practice Urgent Care
04.2018 - 03.2020
Daycare Teacher
The children’s Courtyard
04.2017 - 02.2018
Sales Representative
Hobbit Sports
11.2015 - 03.2017
Waitress
Veronas Italian Restaurant
01.2013 - 10.2015
High School Diploma -
Decatur High School