Alexis Sims
Gordon,AL
Summary
Focused receptionist with several years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.
Overview
2027
2027
years of professional experience
Work History
Receptionist
Eye center south
Dothan, Alabama
11.2023 - Current
- Greeted patients warmly upon arrival at the eye center.
- Assisted with patient check-in and collected necessary documentation.
- Answered phone calls promptly and addressed inquiries professionally.
- Managed appointment scheduling and confirmed patient visits efficiently.
- Scheduled patient appointments efficiently at the eye center.
- Coordinated with staff to ensure smooth patient flow throughout the day.
- Processed insurance information accurately for patient billing needs.
- Assisted patients with eye exams and provided testing support.
- Prepared examination rooms and maintained equipment for optometrists.
- Educated patients on contact lens care and eyewear options.
- Conducted preliminary tests including visual acuity and color vision screenings.
- Maintained accurate patient records in accordance with HIPAA regulations.
- Sterilized ophthalmic instruments after each use according to established protocols.
- Informed patients about available eyeglass frame styles based on individual preferences.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Reviewed purchase orders for accuracy before submitting them for processing.
None
None
Education
Altha High School
Altha, FLSkills
- Appointment scheduling
- Scheduling
- Front desk operations
- Patient documentation
- Medical record management
- Insurance processing
- Attention to detail
- Time management
- Organizational skills
- Communication skills
- Customer/Client relations
- Problem resolution
Timeline
Receptionist
Eye center south
11.2023 - Current
None
None
Altha High School