Alexis Slinker
Port Saint Lucie,FL
Summary
Proactive and versatile professional dedicated to adapting quickly to new challenges. Strong problem-solving abilities demonstrated through a proven track record of fostering relationships with clients and team members. Committed to supporting team success and achieving positive results.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Palm Beach Dermatology Group Palm City
Palm City, Florida
10.2020 - Current
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Documented detailed notes during patient visits to ensure accurate patient records and facilitate follow-up care.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Relayed patient messages to physicians regarding concerns, condition updates, and refill requests to support timely treatment decisions.
- Organized charts, documents and supplies to maintain team productivity.
- Registered new patients in practice management software, ensuring accurate entry of demographic information for efficient patient processing.
- Proposed and implemented solutions that enhanced team collaboration and contributed to improved patient care outcomes.
- Resolved patient inquiries and issues promptly, enhancing customer satisfaction through knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Collaborated with diverse teams to meet project objectives.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Resolved client inquiries and provided exceptional customer service support.
- Analyzed market trends to identify potential sales opportunities and challenges.
- Established strong relationships with physicians through regular visits to discuss products and services.
- Conducted regular follow-ups with existing customers through phone calls and emails.
- Monitored competitor activities and pricing to ensure competitive edge.
- Maintained up-to-date knowledge of relevant medical regulations and standards.
Education
License - Esthetician
Hollywood Institute
West Palm Beach, FL06-2020
High School Diploma -
Franklin Community High School
Franklin, IN 03-2015
Master of Science - Biology
Indian State River College
Port Saint Lucie 04-2026
Skills
- Patient registration
- Electronic health records
- Specimen collection
- Telehealth coordination
- Coding procedures
- Back office support
- Supply ordering
- Data entry
- Time management
- Task prioritization
- Customer service
- Good Telephone Etiquette
- Active listening
- Team collaboration
- Team management
- Training & Development
- Problem solving
- Attention to detail
- Sales planning
- Persuasive sales
- Promote sales
- Microsoft Word
- Faxing documents
Timeline
Medical Assistant
Palm Beach Dermatology Group Palm City
10.2020 - Current
License - Esthetician
Hollywood Institute
High School Diploma -
Franklin Community High School
Master of Science - Biology
Indian State River College