Alexis Smith
Detroit,MI
Summary
Dedicated professional with strong customer service skills. Experienced in managing front desk operations and ensuring client satisfaction. Committed to enhancing customer experiences through effective communication and attention to detail.
Overview
6
6
years of professional experience
Work History
Receptionist
Dental Dreams LLC
Dearborn, Michigan
03.2024 - 07.2025
- Welcomed patients and managed front desk operations efficiently.
- Scheduled appointments and coordinated with dental staff for patient needs.
- Maintained patient records and ensured data accuracy in the system.
Server
Olive Garden
Dearborn, Michigan
01.2022 - 05.2023
- Provided exceptional customer service during high-volume dining hours.
- Assisted guests with menu selections and dietary restrictions.
- Trained new servers on restaurant policies and service standards.
Cashier
CVS
Dearborn, Michigan
05.2019 - 09.2019
- Provided friendly customer service, addressing inquiries and resolving issues promptly.
- Handled cash, credit, and debit transactions following company policies consistently.
- Processed returns and exchanges of merchandise in accordance with store policies.
Education
Bachelor of Science - Psycology
Wayne State University
Detroit, MI05-2027
Bachelor of Arts - Liberal Arts
Henry Ford College
Dearborn, MI12-2024
Skills
- Customer service
- Team collaboration
- Communication skills
- Conflict resolution
- Critical thinking
- Research methods
Languages
English
Native/ Bilingual
Timeline
Receptionist
Dental Dreams LLC
03.2024 - 07.2025
Server
Olive Garden
01.2022 - 05.2023
Cashier
CVS
05.2019 - 09.2019
Bachelor of Science - Psycology
Wayne State University
Bachelor of Arts - Liberal Arts
Henry Ford College