Alexis Snyder
Pasco,WA
Summary
Dynamic office manager with a strong background in customer service and organizational skills. Expertise in implementing efficient filing systems and developing training materials that improve team performance and operational efficiency.
Overview
10
10
years of professional experience
Work History
Office Manager
1st Choice Recovery
Kennewick, WA
06.2023 - Current
- Managed daily office operations to ensure smooth workflow and efficiency.
- Coordinated scheduling and logistics for team meetings and training sessions.
- Implemented filing systems to improve document retrieval and organization.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Developed training materials for onboarding new staff, improving knowledge retention.
- Coordinated cross-departmental communication to ensure project alignment and resource sharing.
- Analyzed workflow patterns to identify bottlenecks, recommending strategic process enhancements.
- Controlled costs to keep business operating within budget and increase profits.
- Managed invoicing cycles, ensuring timely distribution to clients and prompt resolution of discrepancies.
- Managed vendor relationships, negotiating contracts to optimize service quality and cost efficiency.
Preschool Lead Teacher
Kiddie Academy
Olympia, WA
09.2020 - 08.2021
- Developed and implemented engaging lesson plans fostering early childhood development.
- Supervised classroom activities, ensuring a safe and nurturing environment for all children.
- Collaborated with parents to support children's learning and address developmental concerns.
- Organized educational materials and resources to enhance learning experiences.
Seafood Department Manager
Safeway
Richland, WA
01.2018 - 07.2020
- Supervised daily operations of seafood department to ensure compliance with safety and quality standards.
- Trained and mentored team members on proper handling and preparation of seafood products.
- Managed inventory levels, ensuring product availability while minimizing waste through effective stock rotation.
- Developed and implemented sales strategies to enhance customer engagement and promote seafood offerings.
- Led initiatives for process improvements, enhancing operational efficiency within the seafood department workflows.
Front End Courtesy Clerk
Safeway
Richland, WA
03.2016 - 01.2018
- Assisted customers with inquiries and product location to enhance shopping experience.
- Maintained cleanliness and organization of aisles, ensuring safety and accessibility for customers.
- Collaborated with team members to restock shelves efficiently, minimizing inventory discrepancies.
- Resolved customer complaints effectively, fostering positive relationships and repeat business.
Education
GED -
Richland High School
Richland08-2018
Skills
- Customer service
- Office management
- Organizational skills
- Data entry
- Customer relations
- Billing
- Scheduling and calendar management
- Administrative support
- Staff management
- Conflict management
- Administrative oversight
Accomplishments
- Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
- Successfully doubled company profit in first year as manager
- Supported executive leadership with financial and operational reporting during company turnaround
Last Name
City
State/Province
Zip Code
Phone
Email Address *
Timeline
Office Manager
1st Choice Recovery
06.2023 - Current
Preschool Lead Teacher
Kiddie Academy
09.2020 - 08.2021
Seafood Department Manager
Safeway
01.2018 - 07.2020
Front End Courtesy Clerk
Safeway
03.2016 - 01.2018
GED -
Richland High School