Alexis Sotelo
La Porte,TX
Summary
Currently a College student at San Jacinto, studying radiology to become a radiography technician. Currently an A and B student who takes pride in her class work. Currently working at HEB as a personal shopper, I’m dedicated with a proven track record at HEB. Excelling in customer service and planning. Skilled in balancing multiple tasks with a focus on time management and interpersonal communication, ensuring positive outcomes and professional excellence.
Overview
4
4
years of professional experience
Work History
Personal Shopper
HEB Grocery Store
Webester, TX
07.2023 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
Babysitter
Babysit
La Porte, TX
06.2020 - 08.2023
- Communicated positively with children and guardians.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
Education
Natural Science - Radiology
San Jacinto College
Pasadena, TXLa Porte High School
La Porte05.2023
Skills
- Customer service
- Planning and organization
- Decision-making
- Flexible schedule
- Upbeat and outgoing attitude
- Physical stamina
- Time management
- Excellent communication
- Active listening
- Interpersonal communication
- Professionalism
Languages
Spanish
Native or Bilingual
Timeline
Personal Shopper
HEB Grocery Store
07.2023 - Current
Babysitter
Babysit
06.2020 - 08.2023
Natural Science - Radiology
San Jacinto College
La Porte High School