Alexis Soto
Anaheim,CA
Summary
Proven leader with a track record of enhancing operational efficiency and customer satisfaction at Frida & Diego Mexican Restaurant. Skilled in team leadership and complex problem-solving, adept at managing operations to significantly improve service delivery and profitability. Excelled in employee coaching, ensuring a motivated workforce and a safe, professional environment.
Overview
6
6
years of professional experience
Work History
Manager/Restaurant Owner
Frida & Diego Mexican Restaurant
03.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
Forklift Operator
AmeriCold Logistics
08.2021 - 02.2024
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
- Supported warehouse staff in meeting tight deadlines by prioritizing tasks based on shipment schedules.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Forklift Operator
J R Simplot Co
04.2020 - 06.2021
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Unloaded materials and goods at designated locations for best project availability.
Shipping and Receiving Clerk
Avocado Green Matress
01.2018 - 01.2020
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Reviewed order data to verify transactions and shipping dates.
Education
High School Diploma -
Orange High School
Orange, CA06.2013
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Employee Coaching and Mentoring
- Customer Service
- Managing Operations and Efficiency
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Manager/Restaurant Owner
Frida & Diego Mexican Restaurant
03.2024 - Current
Forklift Operator
AmeriCold Logistics
08.2021 - 02.2024
Forklift Operator
J R Simplot Co
04.2020 - 06.2021
Shipping and Receiving Clerk
Avocado Green Matress
01.2018 - 01.2020
High School Diploma -
Orange High School
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