Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexis Stevens

Glen Carbon,IL

Summary

Professional with a strong background in customer service, equipped to excel in team-oriented environments. Skilled in maintaining high standards of leadership, cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Walmart
Collinsville, IL
11.2023 - 03.2025
  • Managed high-stress situations while resolving disputes.
  • Responded to inquiries from callers for information.
  • Processed payments accurately, and maintained transaction records.
  • Operated the cash register for various payment methods with high accuracy.

Crew Member

Stewarts Shops
Gouverneur, NY
04.2022 - 10.2023
  • Took orders, prepared meals, and collected payments.
  • Improved customer satisfaction by providing friendly, efficient service at the register.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously, without compromising quality or efficiency.

Customer Service Manager

Price Chopper
Gouverneur, NY
01.2019 - 04.2023
  • Resolved customer complaints to enhance satisfaction and loyalty.
  • Evaluated front-end staff performance, offering feedback for growth.
  • Assisted in hiring, training, and onboarding new staff to maintain service quality.
  • Collaborated with management on strategies to optimize service and boost sales.
  • Maintained an organized workspace to ensure a welcoming customer environment.

Education

High School Diploma -

Gouverneur High School
Gouverneur, NY
06-2020

Skills

  • Customer service
  • Payment processing
  • Conflict resolution
  • Transaction management
  • Team collaboration
  • Order accuracy
  • Staff training
  • Active listening
  • Critical thinking
  • Data entry
  • Scheduling
  • Product knowledge
  • Data collection
  • Product promotion
  • Performance evaluation
  • Multitasking and organization

Timeline

Customer Service Representative

Walmart
11.2023 - 03.2025

Crew Member

Stewarts Shops
04.2022 - 10.2023

Customer Service Manager

Price Chopper
01.2019 - 04.2023

High School Diploma -

Gouverneur High School

Similar Profiles

CREATE PROFILE