Organized and dependable candidate successful at managing multiple projects with a positive attitude. Willingness to take on added responsibilities to meet team and individual goals. Recognized for resourcefulness and leadership.
Overview
4
4
years of professional experience
Work History
Server
Lupe Tortilla
10.2021 - Current
Cultivated warm relationships with customers.
Upsold high-profit items to enhance sales numbers.
Observed participants and provided corrective measures for skill improvement.
Conducted presentations directed towards our value proposition.
Representative
Allen Event Center
02.2020 - 11.2021
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Supervised and coordinated assigned projects.
Responded to customer inquiries and resolved complaints to increase satisfaction.
Engaged in suggestive selling and other sales techniques.
Certified Nursing Assistant
Park Manor
01.2020 - 05.2020
Delivered individualized patient care.
Managed group activities through planning and preparation.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Supported needs of 15+ residents under long-term care.
Education
Bachelor of Science in Family Studies -
Texas Woman's University
Denton, TX
12.2023
Skills
Client Engagement
Relationship Management
Service Prioritization
Point of Sale Operation
Results-oriented
Project Leadership
Conflict Resolution
Volunteer Experience
Park Manor Nursing Home: 01/2020 - 05/2020
Anna Independent School District: 08/2023 - 11/2023