Alexis Strickland
Port Saint Lucie,FL
Summary
I have worked at Trilogy home health care for the past four years. I am currently enrolled in Indian River State Nursing associates program. I am on track to graduate in December of 2024. I have completed my first semester and I am now going into my second.
Overview
4
4
years of professional experience
1
1
Certificate
Work History
Customer Service Representative
Trilogy Home Health Care
04.2019 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Trained new personnel regarding company operations, policies and services.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
Associate of Science - Nursing
Indian River State College
Ft. Pierce, FL12.2024
Associate of Arts -
Indian River State College
Ft. Pierce, FL01.2020
Skills
- Prioritization
- Filing
- Cultural Awareness
- Stocking and Replenishing
Certification
CPR
Timeline
Customer Service Representative
Trilogy Home Health Care
04.2019 - Current
Associate of Science - Nursing
Indian River State College
Associate of Arts -
Indian River State College
CPR
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