Alexis Terwilliger
Meridian,ID
Summary
Organized individual skilled in inventory management and customer service. Known for attention to detail and ability to create welcoming experiences, ready to enhance operational efficiency and guest satisfaction.
Overview
2
2
years of professional experience
Work History
Host
North Italia Restaurant
Meridian, ID
07.2026 - Current
- Greeted and seated guests in a friendly and efficient manner.
- Managed reservation system to optimize seating arrangements.
- Answered guest inquiries about menu items and specials.
- Collaborated with servers to ensure smooth dining experiences.
- Assisted in training new hosts on procedures and customer service standards.
- Handled high volume of incoming calls during peak hours.
- Took reservations over the phone and in person.
- Processed payments from customers using a POS system.
- Handled guest concerns with professionalism and courtesy.
- Developed long-term relationships with customers to increase opportunities for repeat business.
Food/Beverage Runner
Top Golf
Meridian, Idaho
05.2025 - 11.2025
- Maintained polite and professional demeanor to patrons to encourage customer inquiries and order placements.
- Welcomed customers warmly at the entrance to create a friendly atmosphere.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
- Invited guests to join loyalty programs and special promotions to stay connected.Delivered beverages promptly to guests throughout the venue.
- Verified that customers met legal drinking age before serving alcohol.
- Anticipated guest needs, refilled drinks and cleared empty glasses.
- Engaged with guests to ensure a positive experience while serving drinks.
- Followed safety and health guidelines for food and beverage handling
packaging room temp
R.C Bigelow
Boise, Idaho
10.2024 - 11.2024
- Packaged items by placing in boxes and using protective materials to prevent damage.
- Loaded packaged products onto pallets for shipment to customers.
- Stacked completed packages onto pallets for shipment.
- Conducted inventory counts to ensure stock accuracy and availability.
- Maintained records of packaged goods in inventory system for efficient tracking.
- Ensured cleanliness and safety of work areas by following protocols.
- Reported equipment malfunctions and safety concerns to supervisors promptly.
- Assembled boxes, crates, and pallets using hand tools or automated equipment.
Education
High School Diploma -
Peninsula High School
Gig Harbor, WA07-2024
Skills
- Customer service
- Reservation management
- Team collaboration
- Guest relations
- Fast-paced environment
- Product sales
Timeline
Host
North Italia Restaurant
07.2026 - Current
Food/Beverage Runner
Top Golf
05.2025 - 11.2025
packaging room temp
R.C Bigelow
10.2024 - 11.2024
High School Diploma -
Peninsula High School