Alexis Tester
Doylestown,OH
Summary
Detail-oriented and analytical professional with a strong background in operations, documentation management, and process improvement, currently pursuing a Bachelor of Science in Human Resource Management (expected May 2026). Proven ability to develop and maintain standardized procedures, ensure regulatory compliance, and collaborate across cross-functional teams in both healthcare and government environments. Recognized for accuracy, organization, and the ability to translate complex processes into clear, actionable documentation. Seeking to leverage experience in policy development, documentation governance, and operational analysis in a healthcare setting.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Aviation Operations Manager (15P)
Ohio Army National Guard
North Canton, OH
11.2018 - Current
- Maintained and audited mission-critical documentation to ensure compliance with federal and operational regulations.
- Coordinated flight operations by managing detailed records, schedules, and communication logs across multiple units.
- Developed standardized procedures for documentation accuracy and operational reporting.
- Trained personnel on regulatory protocols, documentation standards, and safety compliance procedures.
- Collaborated cross-functionally with leadership and technical teams to ensure alignment with operational policies.
- Monitored compliance with aviation regulations and safety protocols for operational readiness.
Supply Clerical & Technician
Department of Defense
Green/Summit, OH
02.2024 - 10.2024
- Managed inventory documentation, reporting, and tracking systems for mission-essential resources.
- Improved documentation workflows to increase efficiency and reduce reporting discrepancies.
- Ensured compliance with internal policies and federal guidelines through accurate recordkeeping.
- Analyzed data trends to support operational decision-making and resource allocation.
- Partnered with multiple departments to maintain consistency in documentation and reporting practices.
- Documented service requests and maintenance activities in compliance with regulatory standards.
Administrative Manager
CHC Physical Therapy Clinic
Fairview Park, OH
07.2023 - 02.2024
- Oversaw documentation processes, patient records, and administrative workflows in a healthcare environment.
- Maintained compliance with healthcare documentation standards and confidentiality regulations.
- Developed and improved front-office procedures to enhance operational efficiency and accuracy.
- Generated reports and tracked key performance metrics to support business operations.
- Collaborated with clinical staff to ensure alignment between administrative processes and patient care standards.
- Conducted regular audits of patient files to maintain compliance with healthcare regulations.
Assistant Manager
GNC Live Well
Avon, OH
10.2022 - 07.2023
- Developed structured training materials and standard operating procedures for team members.
- Analyzed sales and operational data to improve performance and customer engagement strategies.
- Led process improvements that increased efficiency and consistency in daily operations.
- Maintained accurate inventory and reporting systems to support store performance.
- Assisted in managing daily store operations, focusing on inventory control and replenishment.
- Developed training materials to enhance team knowledge of products and customer service techniques.
Education
Bachelor of Science - Human Resource Management
Franklin University
Columbus, OH05-2026
Associate of Applied Science - General Business Management
Lorain County Community College
Elyria, OH01-2023
Skills
- Policy & Procedure Development (SOPs)
- Documentation Management & Governance
- Regulatory Compliance (Healthcare & Government)
- Process Improvement & Workflow Optimization
- Data Analysis & Reporting
- Cross-Functional Collaboration
- Operational Efficiency & Quality Assurance
- Detail Orientation & Accuracy
Certification
- Level 1 Human Resource Management Certification
- Level 1 General Business Certification
Timeline
Supply Clerical & Technician
Department of Defense
02.2024 - 10.2024
Administrative Manager
CHC Physical Therapy Clinic
07.2023 - 02.2024
Assistant Manager
GNC Live Well
10.2022 - 07.2023
Aviation Operations Manager (15P)
Ohio Army National Guard
11.2018 - Current
Associate of Applied Science - General Business Management
Lorain County Community College
Bachelor of Science - Human Resource Management
Franklin University