Collect, verify, interpret, and input personally identifiable information from arrest affidavits into secure database system in regards to criminal arrestees.
Conducting criminal checks through NCIC database to ensure holds are placed for active/extraditable criminal warrants.
Review and interpret court orders to precisely process bond payments and releases of inmates.
Ensuring a timely management of a high volume of inmate files, while maintaining pleasant interaction/collaboration with peers and the public.
Unarmed Security Officer
PCE Security
08.2023 - 11.2023
Conducted foot and cart surveillance patrols to monitor safety of customers and deter criminal activity in populated locations.
Maintained detailed reports of daily activities, incidents, and irregularities for management review.
Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
Fulfillment Expert, On-Demand Team Member
Target Corporation
04.2020 - 07.2023
Essential Worker during Covid-19 Pandemic
Fulfilling responsibilities of contactless shopping services and other departments when needed
Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Administrative Assistant
FSU College Of Business
01.2021 - 12.2021
Assisted with application database and collected required information for collegiate competition registration.
Collaborated with several registered student organizations to address student needs and secure resources.
Guest Service Attendant, Team Leader/Trainer
PDQ Wellington
08.2017 - 12.2019
Provided swift customer service to guests in all positions of the restaurant
Mentored new hires and monitored team performance, resulting in stronger staff development and increased productivity.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Intern
Commissioner Dale Holness Campaign Office
04.2016 - 07.2017
Managed client records and conducted over fifty inbound and outbound calls daily in efforts to secure voters on behalf of candidate.
Canvassed door-to-door to establish rapport with local residents and gain political support for candidate.
Exceeded daily campaign goals by 45%.
Youth Program Leader
Christ Fellowship
02.2017 - 09.2018
Provided trusted child care services for families as they attend church programs.
Prepared group activities to enhance socialization, communication and problem-solving skills for children.
Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
Education
Bachelor of Science - Criminology & Criminal Justice, Psychology Minor
Florida State University
Tallahassee, Florida
05.2023
Skills
Team collaboration and leadership
Computer literacy
Positive attitude with intense drive and passion
Growth mindset with ability to take initiative
Confidential record management
Data analysis
Report writing
Effective and ethical decision-making
Effective communication skills with all age groups (both verbal and written)
Timeline
Bonds and Dockets Specialist
Osceola County Corrections Department
11.2023 - Current
Unarmed Security Officer
PCE Security
08.2023 - 11.2023
Administrative Assistant
FSU College Of Business
01.2021 - 12.2021
Fulfillment Expert, On-Demand Team Member
Target Corporation
04.2020 - 07.2023
Guest Service Attendant, Team Leader/Trainer
PDQ Wellington
08.2017 - 12.2019
Youth Program Leader
Christ Fellowship
02.2017 - 09.2018
Intern
Commissioner Dale Holness Campaign Office
04.2016 - 07.2017
Bachelor of Science - Criminology & Criminal Justice, Psychology Minor