Alexis Thomas

Results-oriented Customer Service Specialist skilled in managing cleaning, guest interaction, and labor-intensive tasks to elevate user experiences. Dedicated to enhancing service delivery through effective communication, attention to detail, and meticulous care, ensuring high standards of satisfaction.

Passionate about customer service with background in supporting customers in high-paced environments. In previous roles, excelled at handling customer inquiries and resolving issues efficiently, always prioritizing client satisfaction. Strengths include problem-solving skills, effective communication abilities, and adaptability to varied situations. Made significant impact by consistently improving customer service protocols, leading to increased satisfaction rates.

• Meals on Wheels, Portland, OR, Volunteer Meal Preparer & Delivery Driver, 2010, Prepared meals for delivery, ensuring dietary guidelines and quality standards were met for homebound seniors and individuals with disabilities., Collaborated with a team to load and organize meals for efficient delivery routes., Delivered meals as part of a group using a company van, fostering teamwork and timely service., Provided personal interaction and wellness checks to support clients' well-being.
• Branchet House, Portland, OR, Volunteer, 2013, Supported the organization in providing meals and shelter to underserved individuals and families., Assisted in meal preparation, serving, and cleanup to maintain a welcoming environment., Collaborated with a team to organize and distribute donations, ensuring resources reached those in need.

• Age: 41
• Driving License: 7887031