Alexis Tisdale
Las Vegas,NV
Summary
Motivated Shop Manager with experience in all retail operations. Strengths lie in strategic planning, team leadership and customer service. Committed to maintaining positive work environments and driving business growth. I thrive in customer service/interaction and take pride in creating a space for my Team Members to do and feel the same.
Overview
10
10
years of professional experience
Work History
Shop Manager
Garrett Popcorn Shop
Las Vegas
12.2020 - Current
- Ensured compliance with all relevant health, safety and security regulations.
- Guided team to consistently achieve daily, weekly and monthly production goals.
- Facilitated prompt resolution of customer problems and complaints.
- Examined supply and raw material levels to determine shortages and make necessary adjustments.
- Reviewed financial reports and took corrective action when needed.
- Maintained high standards of customer service throughout the store.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Oversaw daily shop operations, ensuring efficient workflow and customer satisfaction.
- Maximized merchandising efforts by using displays, controlling signage and properly arranging sales floor and products.
- Ensured compliance with established policies and procedures related to scheduling activities.
- Tracked shipments from suppliers to confirm receipt of goods in a timely manner.
- Identified and resolved inventory problems, including damaged or lost items.
Key Holder
Havianas
Las Vegas
09.2020 - 01.2021
- Reconciled daily sales receipts against cash drawer for accuracy.
- Assisted customers with product selection and resolving complaints.
- Ensured store was opened and closed in a timely manner according to company policies.
- Supervised employees by providing direction on tasks and expectations regarding customer service standards.
- Organized backroom storage areas to maximize efficiency of space utilization.
- Provided feedback to management on customer needs and preferences to improve product offerings.
Teacher
Watch Me Grow Child Care
Las Vegas, Nevada
03.2017 - 03.2019
- Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
- Encouraged critical thinking skills and problem solving strategies among students.
- Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Implemented behavior management strategies to maintain classroom discipline.
Waitress
18 West Drinks, Dining & Banquets
Delafield, Wisconsin
06.2016 - 04.2017
- Prepared checks, itemizing total meal costs and taxes.
- Presented food and beverages to guests at tables.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Took orders for food and drinks and delivered them to guests.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
Cashier
Dairy Queen
Las Vegas, Nevada
02.2015 - 03.2016
- Answered customer questions and provided store information.
- Helped with purchases and signed customers up for rewards
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Greeted customers promptly and responded to questions.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
High School Diploma -
Durango High School
Las Vegas, Nevada06-2016
Skills
- Inventory management
- Visual merchandising
- Customer service
- Staff supervision
- Problem resolution
- Workforce scheduling
- Team building
- Time management
- Customer engagement
Timeline
Shop Manager
Garrett Popcorn Shop
12.2020 - Current
Key Holder
Havianas
09.2020 - 01.2021
Teacher
Watch Me Grow Child Care
03.2017 - 03.2019
Waitress
18 West Drinks, Dining & Banquets
06.2016 - 04.2017
Cashier
Dairy Queen
02.2015 - 03.2016
High School Diploma -
Durango High School