Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alexis Ulibarri

Albuquerque

Summary

Dynamic customer service professional with a proven track record at KFC, excelling in customer satisfaction and complaint resolution. Demonstrated reliability and punctuality while managing cash register operations, ensuring accuracy and fostering a welcoming environment. Skilled in creating positive customer experiences, enhancing loyalty through empathy and effective communication.

Overview

6
6
years of professional experience

Work History

Customer Service Cashier

MC DONALDS
02.2020 - 03.2022
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.

Customer Service Cashier

KFC Restaurant
01.2016 - 03.2018
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.
  • Counted money in drawers at beginning and end of each shift.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.

Education

WEST LAS VEGAS
179 BRIDGE ST LAS VEGAS NM
05-2020

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure

Languages

English
Full Professional

Timeline

Customer Service Cashier

MC DONALDS
02.2020 - 03.2022

Customer Service Cashier

KFC Restaurant
01.2016 - 03.2018

WEST LAS VEGAS

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