Alexis Valenzuela
Maricopa,AZ
Summary
Behavioral Health and Crisis Intervention professional with extensive experience supporting individuals and families experiencing mental health crises. Skilled in suicide risk assessment, safety planning, crisis stabilization, and trauma-informed care. Experienced in de-escalation techniques, behavioral health assessments, and coordinating care across multidisciplinary teams. Proven ability to stabilize high-risk situations, connect individuals to community resources, and maintain accurate clinical documentation in compliance with behavioral health standards.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Crisis Specialist
Solari 988
Arizona
10.2025 - Current
- Responds to crisis calls through the 988 Suicide & Crisis Lifeline, providing immediate emotional support, suicide risk assessments, crisis stabilization, and safety planning for individuals experiencing mental health emergencies.
- Provides crisis intervention, de-escalation, emotional support, and resource navigation to individuals and families experiencing behavioral health crises while collaborating with emergency services, law enforcement, and community partners when higher levels of support are required.
- Conducts crisis assessments and follow-up outreach for individuals identified as high risk, assisting with connection to behavioral health services, community resources, and appropriate levels of care to support stabilization and safety.
- Supports individuals experiencing acute crisis, trauma, or victimization by coordinating care with multidisciplinary teams, connecting individuals to crisis services, advocacy resources, and basic needs such as transportation, shelter, food, and medical care when necessary.
- Maintains accurate crisis documentation and service records, tracks call outcomes, and utilizes crisis communication systems and electronic health record platforms to ensure continuity of care and compliance with behavioral health and crisis service standards.
High Needs Care Coordinator
Child & Family Support Services
Tempe, AZ
08.2024 - Current
- Coordinate behavioral health services for high-needs youth and families.
- Conduct assessments to identify strengths, risks, and service needs.
- Facilitate Child and Family Team (CFT) meetings for collaborative treatment planning.
- Connect families with behavioral health providers and community resources.
- Maintain accurate documentation and monitor client progress.
Lead Crisis Intervention Specialist
Horizon Health and Wellness
Casa Grande, AZ
04.2023 - 08.2024
- Provided crisis stabilization and emotional support during behavioral health emergencies.
- Utilized de-escalation techniques and risk assessments to ensure client safety.
- Collaborated with clinicians and behavioral health teams on treatment planning.
- Maintained compliant clinical documentation.
Lead Patient Care Coordinator
Mind 24/7
Phoenix, AZ
09.2021 - 04.2023
- Coordinated behavioral health services between patients and providers.
- Maintained HIPAA-compliant documentation.
- Provided crisis support and facilitated access to behavioral health resources.
Lead Behavioral Health Technician
Phoenix Children’s Hospital
Phoenix, AZ
02.2019 - 04.2023
- Provided behavioral health support to pediatric patients in acute care settings.
- De-escalated crisis situations and ensured patient safety.
- Implemented therapeutic activities to support emotional regulation.
Behavior Interventionist
Central Star Behavioral Health
Fresno, CA
10.2017 - 02.2019
- Implemented behavioral intervention strategies for individuals with behavioral challenges.
- Supported development of coping skills and emotional regulation.
- Maintained documentation of behavioral observations and treatment progress.
Behavioral Health Technician
Arizona Personal Care
Cornville, AZ
08.2012 - 10.2017
- Provided direct behavioral health support in residential treatment settings.
- Monitored patient safety and behavioral stability.
- Facilitated therapeutic group activities focused on coping skills and daily functioning.
Education
High School Diploma -
Mingus Union High School
Cottonwood, ArizonaSkills
- Crisis Intervention & Crisis Stabilization
- Suicide Risk Assessment & Suicide Prevention
- Safety Planning & Risk Management
- Crisis Prevention Intervention (CPI)
- Behavioral Health Assessments
- Trauma-Informed Care
- Behavioral Intervention Plans (BIP)
- 988 Crisis Response Support
- De-escalation Techniques
- Multidisciplinary Team Collaboration
- Child and Family Team (CFT) Facilitation
- Care Coordination & Case Management
- Clinical Documentation & HIPAA Compliance
- Community Resource Navigation
- Client Advocacy & Support Services
Certification
- Crisis Prevention Intervention (CPI)
- Suicide Prevention Training
- Trauma-Informed Care
- Mental Health First Aid
- CPR / First Aid
Timeline
Crisis Specialist
Solari 988
10.2025 - Current
High Needs Care Coordinator
Child & Family Support Services
08.2024 - Current
Lead Crisis Intervention Specialist
Horizon Health and Wellness
04.2023 - 08.2024
Lead Patient Care Coordinator
Mind 24/7
09.2021 - 04.2023
Lead Behavioral Health Technician
Phoenix Children’s Hospital
02.2019 - 04.2023
Behavior Interventionist
Central Star Behavioral Health
10.2017 - 02.2019
Behavioral Health Technician
Arizona Personal Care
08.2012 - 10.2017
High School Diploma -
Mingus Union High School