Alexis Varillas
Oxnard,CA
Summary
Experienced in retail, coffee, and restaurant environments, with a focus on customer service and efficiency. Adaptable and quick to learn, I thrive in fast-paced settings. Looking for a role where I can contribute to a team and provide excellent customer experiences. Seeking a challenging opportunity to leverage my diverse skill set and passion for customer satisfaction in a dynamic and growth-oriented environment. I am adept at problem-solving, multitasking, and communicating efficiently with both customers and partners.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
07.2024 - Current
- Maintained stock levels: Ensured all stations are well-stocked and organized, enabling the team to work efficiently and provide quick service to customers.
- Ensured low drive-thru wait times by efficiently managing orders and coordinating with team members, enhancing customer satisfaction and service speed.
- Consistently produced high-quality beverages in a fast-paced environment, ensuring customer satisfaction and timely service during peak hours.
- Proficient in operating the point-of-sale system, ensuring accurate transactions and efficient customer service.
- Partner of the Quarter: for outstanding customer service and teamwork, demonstrating a commitment to Starbucks' values and enhancing the customer experience.
Sales Associate
Calvin Klein
04.2024 - 04.2025
- Engaged with customers to understand their needs and preferences, providing the best recommendations to enhance their shopping experience.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Worked collaboratively with team members to achieve store goals and maintain a positive work environment.
- Participated in inventory control processes, ensuring accurate stock levels and organization of merchandise.
Lupitas Restaurant
03.2022 - 04.2024
- Operate a cash register for cash and credit card transactions with excellent accuracy levels.
- Managed inventory levels effectively reducing stock shortages and minimizing wastage.
- Bagged orders for customer satisfaction.
- Customer service skills by providing personalized dining experiences and ensuring customer satisfaction through attentive service and resolving any issues promptly.
Education
High School - undefined
Vista Real High School
Oxnard01.2024
Skills
- Communication
- Bilingual
- Leadership
- Customer Assistance
- Taking orders
- Cashiering
- Stocking
- Attention to detail
- Multitasker
- Time management
- Friendly and outgoing
- Problem-solving
- Opening and closing duties
- Active listener
- Cleanliness
- Team leadership
Languages
Spanish
Professional Working
Timeline
Barista
Starbucks
07.2024 - Current
Sales Associate
Calvin Klein
04.2024 - 04.2025
Lupitas Restaurant
03.2022 - 04.2024
High School - undefined
Vista Real High School
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