Alexis Wallace
Blackshear,GA
Summary
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Patient Care Technician
HCA Healthcare: Methodist Hospital
Waycross
02.2024 - Current
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Made sure rooms were ready for new patients coming from ER or OR
- Helped create a safe environment by following infection control policies.
- Changed linens
- Gave baths
- Took vitals including: blood pressures, temperatures, heart rate, and oxygen plus glucose checks
- Charting and documenting baths, change of lines, if patient refused a chg bath
- Take patients down who have been discharged
Front Office Assistant
Kimbrell Veterinary Clinic
Blackshear, GA
04.2019 - Current
- Greeted customers and provided assistance with inquiries.
- Organized filing system for customer records and documents.
- Answered incoming calls, responded to voicemails and transferred calls as needed.
- Scheduled appointments for clients and staff members.
- Ensured compliance with HIPAA regulations regarding patient privacy rights.
- Processed payments from customers using cash, credit cards or checks.
- Managed inventory levels for office supplies, ensuring adequate stock was available at all times.
- Inputted orders into database system accurately and timely.
- Maintained a clean front office environment including lobby area.
- Answered office phone and emails to schedule appointments, answer questions and document information.
- Retrieved messages from voicemail to forward to appropriate personnel.
- Directed clients and guests to correct departments, rooms and staff members.
Child Watch Worker
YMCA Daycare
Waycrss, GA
01.2019 - 03.2020
- Ensured that all safety guidelines were followed at all times.
- Intervened when conflicts arose between children.
- Maintained a safe environment for children by ensuring that all toys and equipment were properly stored and sanitized regularly.
- Provided guidance to children on how to interact with others appropriately.
- Encouraged positive behavior through verbal praise and reinforcement of rules.
- Performed daily cleaning tasks including disinfecting surfaces and organizing play areas.
- Provided support to families by referring them to available resources within the community.
Camp Counselor
YMCA Child Development Center
Waycross, GA
05.2016 - 06.2019
- Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
- Facilitated group problem-solving discussions to build positive relationships among campers.
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
- Maintained accurate records including daily attendance logs, incident reports, and medical forms.
- Assisted in developing weekly lesson plans for various age groups.
Education
Bachelor of Science - Elementary Education
College of Coastal Georgia
Brunswick, GA05.2026
Skills
- Scheduling and Calendar Management
- Business Correspondence
- File Maintenance
- Word Processing
- Appointment Setting
- Cash Handling
- Time Management
- Check-In Management
- Schedule Management
- Data Entry
Timeline
Patient Care Technician
HCA Healthcare: Methodist Hospital
02.2024 - Current
Front Office Assistant
Kimbrell Veterinary Clinic
04.2019 - Current
Child Watch Worker
YMCA Daycare
01.2019 - 03.2020
Camp Counselor
YMCA Child Development Center
05.2016 - 06.2019
Bachelor of Science - Elementary Education
College of Coastal Georgia
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