Alexis Warren
Topeka,KS
Summary
Flexible and organized professional with several years of experience facilitating busy restaurant environment operation. Committed to improving guest satisfaction and maintaining operational efficiency. - The gap from 2024 until now is due to me being a stay-at-home mom since my daughter was born. I love staying at home with her, but am excited to start back to work.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Restaurant Supervisor
Red Lobster Restaurant
Wichita, Kansas
05.2023 - 04.2024
- Supervised daily restaurant operations to ensure efficient service and guest satisfaction.
- Trained and mentored staff on menu knowledge and customer service standards.
- Managed inventory levels and ordered supplies to maintain kitchen efficiency.
- Resolved customer complaints promptly to uphold the restaurant's reputation.
- Oversaw cash handling procedures during shifts to ensure accuracy and security.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Optimized profits by controlling food, beverage and labor costs.
- Monitored inventory levels and ordered supplies as needed.
- Prepared weekly payroll to keep up with projected weekly revenue.
- Provided feedback on employee performance reviews.
Server/host
Red Lobster Restaurant
Wichita, Kansas
06.2021 - 04.2024
- Provided excellent customer service to enhance dining experience.
- Took orders accurately and communicated with kitchen staff efficiently.
- Assisted in training new servers on menu items and service protocols.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Suggested menu items based on customer preferences and dietary needs.
Prep Cook
Red Lobster Restaurant
Wichita, Kansas
09.2022 - 12.2023
- Prepared ingredients for menu items according to restaurant standards.
- Maintained cleanliness and organization of the kitchen workspace.
- Assisted chefs in cooking and plating dishes during busy service hours.
- Followed food safety guidelines to ensure safe food handling practices.
- Stocked supplies and ingredients to keep kitchen operations efficient.
- Supported inventory management by tracking ingredient levels regularly.
Education
High School Diploma -
Shawnee Heights High School
Tecumseh05-2020
Skills
- Restaurant operations
- Inventory management
- Cost control
- Employee scheduling
- Staff training
- Cash handling
- Customer service
- Customer complaint resolution
- Guest relations
Certification
- Servsafe certification
Timeline
Certified Restaurant Supervisor
Red Lobster Restaurant
05.2023 - 04.2024
Prep Cook
Red Lobster Restaurant
09.2022 - 12.2023
Server/host
Red Lobster Restaurant
06.2021 - 04.2024
High School Diploma -
Shawnee Heights High School