ALEXIS PENNINGTON
Jacksonville,FL
Summary
Pragmatic Assistant well-known for being hands-on dynamo with boundless energy to fulfill various tasks. Detailed team player with history excelling in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Procedure Assistant
Mayo Clinic
Jacksonville, FL
12.2023 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assist providers with patient visit, face to face customer service care
- Complete patient FMLA paperwork, and return to work letters
- Ensure every patient is seen and cared for
- Look through charts and make sure records are in charts
Medical Assistant 2
Baptist MD Anderson Cancer Center
Jacksonville, FL
07.2020 - 11.2023
- Assist provider during in-clinic procedures such as US-guided aspiration, core needle biopsy, port removals, skin punch biopsy, cyst removal, JP drain pulls, and sclerotherapy
- Phone triage incoming and outbound
- Face to face customer service care
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
PCT
Mayo Clinic
Jacksonville, FL
01.2019 - 07.2020
- Assist/perform Q2 turns, oral care, foley care/insertions, and peri care
- Document vitals and safety checks Q2 hours
- Assist patients with daily ADLs when needed
- Mentored PCT students, providing individualized guidance and support to help them achieve their career goals.
CNA
Baptist Health Medical Center
Jacksonville, FL
08.2018 - 12.2019
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Greeted visitors at the desk and directed them to the correct patient room
Patient Transport
Baptist Health Medical Center
Jacksonville, FL
06.2016 - 08.2018
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
- Demonstrated flexibility in adapting to changing priorities during shifts while maintaining a high level of performance under pressure.
- Improved efficiency in transporting patients by quickly navigating through the hospital''s various departments and floors.
- Educated patients and families to provide information on hospital policies and procedures related to patient transport.
Education
Medical Assisting
Florida State College at Jacksonville
Jacksonville, FL06.2017
Skills
- Certified super user/ trainer
- Patient Communication/ Triage
- Patient Preparation
- Computer literacy
- Competency in sterile technique
- wound care
- Customer care/ phone triage
- Data Entry
- Office Administration
- Expert in Epic/ Cerner EMR software system
- Fast Learner
- Workload Management
- Multitasking Abilities
Certification
- AMT Certified Medical Assistant, #2830710
- CNA Certification, #336513
- BLS CPR Certified, #225413642192, 2014 - Present
Timeline
Procedure Assistant
Mayo Clinic
12.2023 - Current
Medical Assistant 2
Baptist MD Anderson Cancer Center
07.2020 - 11.2023
PCT
Mayo Clinic
01.2019 - 07.2020
CNA
Baptist Health Medical Center
08.2018 - 12.2019
Patient Transport
Baptist Health Medical Center
06.2016 - 08.2018
Medical Assisting
Florida State College at Jacksonville