Alexis Williams
Ellicott City,MD
Summary
Dependable successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
7
7
years of professional experience
Work History
Packer Associate
G&S
09.2023 - 09.2023
Waitress Trainer
Lunas Del Sea
01.2023 - 06.2023
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Enhanced team efficiency by organizing shift schedules, delegating tasks, and ensuring timely completion of responsibilities.
Waitress Trainer
The Millstream Inn
04.2016 - 06.2021
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Enhanced team efficiency by organizing shift schedules, delegating tasks, and ensuring timely completion of responsibilities.
- Increased overall restaurant performance through comprehensive staff training on menu items, upselling techniques, and company policies.
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
Education
Associates - Business Administration And Management
Harrisburg Area Community College
Harrisburg, PA05.2019
Associate of Applied Science - Exercise Science
Harrisburg Area Community College
Harrisburg, PA02.2018
Associates - Criminal Justice
Harrisburg Area Community College
Harrisburg, PA09.2017
High School Diploma -
New Oxford Senior High School
New Oxford, PA06.2016
Skills
- Shipping and Receiving
- Maintaining Equipment
- Warehouse Safety
- Product Inspection
Timeline
Packer Associate
G&S
09.2023 - 09.2023
Waitress Trainer
Lunas Del Sea
01.2023 - 06.2023
Waitress Trainer
The Millstream Inn
04.2016 - 06.2021
Associates - Business Administration And Management
Harrisburg Area Community College
Associate of Applied Science - Exercise Science
Harrisburg Area Community College
Associates - Criminal Justice
Harrisburg Area Community College
High School Diploma -
New Oxford Senior High School
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