Alexis Williams
Tampa,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Travel Booking Assistant
Lightners Exploration LLC
08.2023 - Current
- Assisted clients in need of travel planning.
- Created full travel layouts including booking flights, hotels, rental cars, and more.
- Recommended exciting excursions based on highlights of the specific area they were going to.
- Skilled in working within a budget.
- Researched tirelessly for clients to have the best possible understanding of their trip and be entirely prepared before leaving.
VIP Assistant
Live Nation
06.2023 - Current
- Assisted in VIP area set up.
- Put together VIP merch bags for guests.
- Checked VIP guests into the experience with excitement and passed out VIP merch gifts.
Artist Transportation
Live Nation
01.2023 - Current
- Picked up artists from private airports including tarmac access pickups
- Communicated with artists personal security to follow their specific guidelines.
- Brought artists to and from different locations for business or personal errands.
- Provided a safe and comfortable environment for the artists while in transport.
- Skilled in driving all types of vehicles from SUVs to 15- Passenger vans for this purpose.
Production Runner
Live Nation
01.2023 - Current
- Drove many types of vans for different purposes including 15 passenger vans, minivans, and SUVs.
- Coordinated with local production manager and tour crew to ensure a smooth day of show.
- Quickly and efficiently located and delivered items at the tours request.
- Recommended popular restaurants and attractions nearby for the tour.
- Transported crew to and from different locations.
- Picked up and delivered merch for artists.
- Transported artists.
Music Festivals
Freelance Employee
06.2021 - Current
- Set up the work space from the ground up.
- Assist in optimal layout organization for the most efficiency.
- Meet attendees with enthusiasm and excellent customer service.
- Ensure attendees safety through keeping a relationship with security and onsite medics.
Licensed Cosmetologist
Home-based salon
01.2021 - Current
- Developed creative techniques to provide clients with latest hairstyles.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Conducted thorough consultations to understand client needs, preferences, and objectives before each treatment session.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Dispatcher and Call Taker
Hillsborough County Sheriff's Office
01.2019 - 08.2020
- Minimized potential conflicts between responding units by actively monitoring resources allocation.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Communicated pre-arrival instructions to emergency medical personnel, helping first responders deliver appropriate care and support to individuals.
- Proved successful working within tight deadlines and a fast-paced environment.
Assistant Manager
Tillys
01.2015 - 01.2019
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Reviewed sales and gross profit report to assess company efficiency.
- Developed strong working relationships with staff, fostering a positive work environment.
Education
Bachelor of Arts - Psychology
University of South Florida
Tampa, FL05.2020
Associate of Arts -
Hillsborough Community College
Brandon, FL05.2017
High School Diploma -
Bloomingdale Senior High School
Valrico12.2016
Skills
- Organization
- Computer Efficient
- Customer Service
- Money Handling
- Teamwork and Collaboration
- Training and Development
- Scheduling and Coordinating
- Decision-Making
- Work Planning and Prioritization
- Cost Reduction
- Problem Resolution
Certification
- Adobe
- Microsoft
Festivals Worked
- Bonnaroo
- Electric Forest
- Peach Fest
- Philly Folk Fest
- Adult Swim Fest
- Great South Bay
- Aftershock
- When we were young
- Imagine Fest
- Freaky Deaky
- Sol Fest
- EDC Orlando
- Blue Ridge Rock Festival
Tours Worked For
- Adam Sandler
- Cody Jinks
- Blink-182
- Counting Crows
- Dirty Heads
- Bret Michaels
- Lindsey Stirling
- Beyonce
- Jason Aldean
- Pentatonix
- Rufus Du Sol
- Smashing Pumpkins
- Shinedown
- Breaking Benjamin
- Pink
- Zac Brown Band
- Drake
- Jelly Roll
- Big Time Rush
- Jimmy Eat World
- Matchbox Twenty
- + More
Timeline
Travel Booking Assistant
Lightners Exploration LLC
08.2023 - Current
VIP Assistant
Live Nation
06.2023 - Current
Artist Transportation
Live Nation
01.2023 - Current
Production Runner
Live Nation
01.2023 - Current
Music Festivals
Freelance Employee
06.2021 - Current
Licensed Cosmetologist
Home-based salon
01.2021 - Current
Dispatcher and Call Taker
Hillsborough County Sheriff's Office
01.2019 - 08.2020
Assistant Manager
Tillys
01.2015 - 01.2019
Bachelor of Arts - Psychology
University of South Florida
Associate of Arts -
Hillsborough Community College
High School Diploma -
Bloomingdale Senior High School
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