Alexis Young
Baltimore,MD
Summary
Dedicated Office Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Dependable Office Assistant with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Office Assistant II
Enoch Pratt Free Library
3203 W North Avenue
08.2014 - Current
. Handle library loan requests.
. locates books requested by other libraries
. This involves tasks such as maintaining databases processing library loans.
. Provided excellent customer service
. Compile records, and sort shelve issue, and library materials
. Responsibilities for library Assistant. Assist library visitors in finding what they need. Performs elementary descriptive cataloging using automated bibliographic database
. Completed accurate daily and weekly cash reports
Teaching Assistant
Emily Price Head Start/ YMCA
3305 Windsor Avenue
07.1990 - 07.2014
- Helped with grading assignments and assisted in providing a safe and healthy learning environment for children.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Taught courses under guidance of senior instructors.
- Served as a mentor to new teaching assistants, providing guidance on effective strategies for classroom management and instruction.
- Encouraged small groups to discuss topics and explore concepts through hands-on activities.
- Assisted with the evaluation and providing information of each child as requested by the Head Teacher.
Education
High School Diploma -
Edmondson West Side High School
501 North Athol Avenue07.1983
Computer Science And Programming
Coppin State University
Baltimore, MDAssociate of Science - Data Entry
Westside Skills Center
03.2004
Skills
- Schedule Management
- Inventory Management
- Process Monitoring
- Team Collaboration
- Equipment Troubleshooting
Accomplishments
- Fielded incoming calls and took detailed messages.
- Scanned, indexed and stored records to manage filing system.
- Handled high volume of incoming calls to successfully manage inquires
- Completed accurate daily and weekly cash reports.
- Explained appropriate polices procedures to customers
Certification
- Licensed Office Assistant II Certifications- August 2014
Helping Children Arts and Crafts and Education
Working with children in the Salvation Army and Children Emily Price Head Start /YMCA Making Mask, learning History, knitting, and more to keep them busy also homework time when they come from school
Timeline
Office Assistant II
Enoch Pratt Free Library
08.2014 - Current
Teaching Assistant
Emily Price Head Start/ YMCA
07.1990 - 07.2014
High School Diploma -
Edmondson West Side High School
Computer Science And Programming
Coppin State University
Associate of Science - Data Entry
Westside Skills Center