Alexis Zagres
Human Resources Professional
Mooresville,NC
Summary
Dynamic HR professional with proven expertise in performance management and effective communication, demonstrated at Behavioral Health Services North, Inc. Enhanced employee satisfaction by 10% through strategic compensation analysis and improved recruitment processes. Skilled in PerformYard and ADP Workforce Now, with a strong record of leading teams to exceed company goals.
Overview
8
8
years of professional experience
Work History
Remote POD Generalist
Behavioral Health Services North, Inc
07.2023 - Current
- Implemented PayScale, ensuring competitive compensation, improving employee satisfaction by 10% in the first quarter
- Managed offboarding processes, reducing turnover by 5% through effective exit interviews and feedback analysis
- Developed and executed quarterly performance reviews, aligned with company goals, resulting in more targeted feedback
- Conducted HR investigations and handled benefit administration
- Assisted in drafting company policies and procedures
Talent Acquisition Specialist
Behavioral Health Services North, Inc.
12.2022 - 07.2023
- Enhanced onboarding procedures, reducing new hire ramp-up time by 15%
- Established partnerships with external recruiters and universities, increasing candidate pool by 30%
- Represented the agency at local job fairs, improving brand visibility and recruitment pipeline
- Implemented PerformYard for performance management
- Proficient in ADP Workforce Now
Executive Team Leader - Human Resources
Target
02.2018 - 12.2022
- Managed scheduling and payroll for 150+ employees, ensuring compliance with company policies and legal requirements
- Led full-cycle recruitment and onboarding, reducing time-to-hire and improving new hire retention rates
- Conducted HR investigations, improving resolution times by 20% and ensuring adherence to company standards
- Participated in community events and job fairs to boost employer brand
- Collaborated with leadership to enhance workforce planning and optimize staffing across departments
Senior Team Leader - Softlines
Target
09.2016 - 02.2018
- Led and supervised the style team, providing coaching and development to improve merchandising and customer service
- Executed visual merchandising strategies, ensuring product displays were visually appealing and aligned with Target’s standards
- Monitored sales trends and KPIs to drive sales initiatives and meet department goals
- Coordinated inventory management, ensuring timely replenishment and performing periodic audits
- Fostered a customer-centric shopping experience by leading by example and addressing guest inquiries
- Collaborated with cross-functional teams to enhance overall store operations
Skills
- Performance management
- Onboarding
- Compensation analysis
- Benefit administration
- Policy development
- HR investigations
- PerformYard
- ADP Workforce Now
- Workday
- PayScale
- Excel
- Team leadership
- Effective communication
- Recruitment
- Employee engagement
Timeline
Remote POD Generalist
Behavioral Health Services North, Inc
07.2023 - Current
Talent Acquisition Specialist
Behavioral Health Services North, Inc.
12.2022 - 07.2023
Executive Team Leader - Human Resources
Target
02.2018 - 12.2022
Senior Team Leader - Softlines
Target
09.2016 - 02.2018