Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ALEXIS N ZEPEDA

Brownsville,Tx

Summary

Dedicated and reliable professional with strong communication, interpersonal, and organizational skills. Known for a strong work ethic, adaptability, and the ability to learn new tasks quickly. Committed to contributing to team success and delivering high-quality results in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Youth Care Worker

Southwest Key Program
03.2023 - 07.2025
  • Supervise and engage youth in daily activities to ensure a safe, structured, and supportive environment.
  • Provide individualized guidance to help youth build essential life skills and foster personal growth.
  • Attend ongoing professional development sessions to stay current with best practices in youth care and trauma-informed approaches.

Healthcare Customer Service Representative

Maximus
07.2021 - 08.2022
  • Answer inbound calls and respond to patient or member inquiries.
  • Explain healthcare policies, procedures, and available services clearly.
  • Assist with questions regarding benefits, eligibility, claims and coverage.

Education

High School Diploma -

Lopez Early College High School
06.2020

Skills

  • Time management
  • Problem solving
  • Communication
  • Customer service
  • Professionalism
  • Team collaboration
  • Organizational skills
  • Conflict Resolution

Languages

Spanish
Native or Bilingual

Timeline

Youth Care Worker

Southwest Key Program
03.2023 - 07.2025

Healthcare Customer Service Representative

Maximus
07.2021 - 08.2022

High School Diploma -

Lopez Early College High School