Alexis Zuniga
Osseo,MI
Summary
Experienced with coordinating administrative tasks and managing office logistics to support daily operations. Utilizes effective communication and organizational skills to streamline processes and improve efficiency. Track record of maintaining well-organized and efficient office environment, ensuring team meets its goals.
Overview
6
6
years of professional experience
Work History
Assistant Office Manager
Premiere Landscaping Services
03.2022 - Current
- Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Supported the Office Manager with various tasks such as preparing reports or presentations for executive-level meetings.
- Transferred and directed phone calls, guests, and mail to correct staff members.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Collaborated closely with other departments in order to achieve shared goals efficiently.
Secretary to Orthopedic Surgeon
Dr. Kevin T. Crawford
02.2021 - 03.2022
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Managed electronic filing systems and categorized documents.
- Scheduled appointments and conducted follow-up calls to patients.
Customer Service Representative
Allstate
06.2019 - 12.2020
- Managed high call volume while maintaining professionalism, empathy, and attention to detail in each interaction.
- Processed policy updates and changes accurately, ensuring client needs were met in a timely manner.
- Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by addressing and resolving insurance-related inquiries and concerns.
Education
High School Diploma -
Mountain Home Senior High School
Mountain Home, ID05-2017
Skills
- Customer service
- Office administration
- Account reconciliation
- Document preparation
- Operations management
- Scheduling and calendar management
- Office equipment maintenance
- Workflow coordination
- Team building
- Office management
- Clerical support
- Document management
Timeline
Assistant Office Manager
Premiere Landscaping Services
03.2022 - Current
Secretary to Orthopedic Surgeon
Dr. Kevin T. Crawford
02.2021 - 03.2022
Customer Service Representative
Allstate
06.2019 - 12.2020
High School Diploma -
Mountain Home Senior High School
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