Alexis A. Allison
Phoenix,AZ
Summary
Accomplished Shift Lead Stylist at DRYBAR, adept in customer service and cosmetology, enhanced shift productivity through effective team motivation and conflict resolution. Proven track record in maintaining high safety and quality control standards, with a keen ability to build strong relationships and provide expert product recommendations.
Overview
3
3
years of professional experience
Work History
Shift Lead Stylist
DRYBAR
02.2024 - Current
- Completed store opening and closing procedures and balanced tills.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
Shift Leader
Lacoste
07.2022 - 02.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enforced company policies and regulations with employees.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Education
Associate of Arts - Early Childhood Education
Tohono O'odham Community College
Sells, AZ05-2027
Vocational - Cosmetologist
Aveda Institute
Tempe, AZ01-2024
High School Diploma -
Casa Grande Union High School
Casa Grande, AZ05-2022
Skills
- Customer service focus
- Customer service
- Quality control assurance
- Guest service
- Cosmetology
- Multitasking and organization
- Team motivation
- Conflict resolution
- Teamwork and collaboration
- Staff engagement
- Relationship building
- Product recommendations
Timeline
Shift Lead Stylist
DRYBAR
02.2024 - Current
Shift Leader
Lacoste
07.2022 - 02.2023
Associate of Arts - Early Childhood Education
Tohono O'odham Community College
Vocational - Cosmetologist
Aveda Institute
High School Diploma -
Casa Grande Union High School