Alexis(Coriander) Urban
Janesville
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
Work History
Cake Decorator/Cashier/Bakery Utility Clerk
Piggly Wiggly Grocery Store
01.2025 - Current
- Decorated cakes and pastries to meet customer specifications and enhance visual appeal
- Collaborated with team members to streamline decorating processes and improve workflow
- Trained new staff on cake decorating techniques and best practices for consistency
- Ensured compliance with food safety standards while preparing decorated items
- Proactively addressed any customer concerns or complaints, demonstrating a commitment to maintaining positive relationships and ensuring overall satisfaction.
- Achieved consistent results in producing intricate designs under tight deadlines, showcasing strong time management skills.
- Achieved high levels of precision while working with delicate materials such as sugar flowers or edible images.
- Contributed to positive working environment by offering support and guidance to new team members.
- Maintained clean and organized work area, ensuring compliance with health and safety standards.
- Cleaned and maintained kitchen equipment and oven.
Cake Decorator
Walmart
08.2023 - 01.2025
- Managed material inventory and ordered new materials when needed.
- Verified accuracy of orders while meeting strict deadlines on producing completed products.
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
- Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
- Trained and supervised part-time cake decorators to apply proper decorating techniques in creating edible icing, flowers and figurines.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Followed food safety standards when handling ingredients.
- Collaborated with team members to achieve sales goals and improve overall performance.
- Built relationships with customers to encourage repeat business.
Cake Decorator
Hy-Vee
02.2023 - 08.2023
- Scheduled and received incoming orders and transferred items into bakery inventory
- Took special orders from guests over telephone and in person
- Provided efficient and courteous service to customers
- Handled customer complaints and inquiries in a courteous and efficient manner
- Provided excellent customer service by greeting customers and offering assistance
- Delivered exceptional customer service at all points of contact
- Developed strong customer relationships to support satisfaction and loyalty
Cashier/Bakery Clerk
Walmart
11.2021 - 01.2023
- Provided efficient and courteous service to customers
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Assisted with training and mentoring new team members
- Maintained inventory and store visual presentation to meet customer needs
- Used POS system to complete purchases for customers
- Resolved and de-escalated issues to address customer concerns
- Greeted and informed customers of products, fostering positive store experiences
- Provided excellent customer service by greeting customers and offering assistance
- Processed customer orders and ensured the accuracy of their purchases
- Collaborated with team members to ensure smooth operation during peak hours.
- Conducted regular inventory checks on checkout supplies to maintain stock levels and efficiency.
Education
High School Diploma -
Home-school
Janesville, Wisconsin04.2022
Skills
- Suggestive Selling
- Critical Thinking
- Hospitality and Accommodation
- Customer Needs Assessments
- Logistics and Supply Chain
- Quality Evaluation
- Team cooperation
- Time Management
- Accurate Money Handling
- Food handling safety
- Production and processing
- Quality control analysis
- Precise Hand-eye coordination
Timeline
Cake Decorator/Cashier/Bakery Utility Clerk
Piggly Wiggly Grocery Store
01.2025 - Current
Cake Decorator
Walmart
08.2023 - 01.2025
Cake Decorator
Hy-Vee
02.2023 - 08.2023
Cashier/Bakery Clerk
Walmart
11.2021 - 01.2023
High School Diploma -
Home-school