Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Hi, I’m
Alexis Montesinos
New York,NY
Summary
Overview
5
years of professional experience
Work History
Broadway Housing CommunitiesNew York, NY
Front Desk Manager
11.2023 - Current
Job overview
- Provided excellent customer service by addressing tenant complaints or inquiries promptly and professionally.
- Responded promptly to emergency situations such as medical emergencies or fire alarms according to established procedures.
- Maintained accurate logs of all security related activities.
- Guarded restricted areas to prevent unauthorized entry.
- Confirmed visitor identification prior to granting entry into the building.
- Monitored surveillance cameras and responded to suspicious activity.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Documented security-related situations and submitted in-depth reports to superiors.
Enterprise Rent-A-CarNew York, New York
Automotive Detailer
09.2018 - 03.2022
Job overview
- Maintained team performance by keeping machinery and equipment in good working order.
- Inspected parts, equipment, and vehicles for cleanliness, damage, and compliance with standards or regulations.
- Sanitize vehicle exterior by hand, brush or by operating washing equipment
- Used cleaning, protective and restorative agents to maintain and enhance vehicle appearance.
- Reported any hazardous conditions and kept work area clean.
- Assisted in management of inventory and reordering of supplies.
- Transported vehicles between workstations.
- Inspected each vehicle to verify quality of service and adherence to cosmetic standards.
Education
KIPP NYC COLLEGE PREPThe Bronx, NY
GED
09-2016
University Overview
Skills
- Security Guard (Renewal In Progress)
- F07 Certificate of Fitness
- CPR/First Aid/AED
- Fluent in English and Spanish
Timeline
Front Desk Manager
Broadway Housing Communities
11.2023 - Current
Automotive Detailer
Enterprise Rent-A-Car
09.2018 - 03.2022
KIPP NYC COLLEGE PREP
GED
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