EILEEN OVALLES
New York,NY
Summary
Seeking a secure full-time position in the field of Real Estate/Management Compliance utilizing extensive work experience with the opportunity for career advancement. Dynamic and versatile leader, experienced in full range of real estate management functions - from acquisitions, asset management, compliance and leasing and initial rent up; through management and marketing of multi-site residential properties with 7+ years of experience.
Overview
16
16
years of professional experience
Work History
Senior Housing Analyst
Broadway Housing Communities
New York, NY
03.2018 - Current
- Supervising all move-in files for accuracy and compliance with income, rent limitations, utility allowances, and all other regulatory requirements for compliance with Section 42/142, HOME, Section 8, 421-a and moderate-income housing programs, ensuring tenants selection process abides by the guidelines and regulations governing such projects.
- Liaison for BHC to all governing agencies, such as NYC-HPD; NYC-HDC; NYC-HFA and DHCR to ensure all LIHTC program rules and regulations are met so that tax credit units and eligibility will not be jeopardized, ensuring all minimum set asides for each project are in accordance with the LURA and/or Regulatory agreements.
- Supervising the Housing Department staff on tracking of legal cases in housing court, HQS inspections and annual recertifications and execution of Leases to be in accordance with rent guidelines.
- Supervising and tracking compliance of all BHC units (LIHTC/HOME/HUD 50059) throughout BHC's portfolio.
- Preparing periodic compliance reports for each project to ensure compliance and accurate monitoring.
- Preparing and reviewing documents for and attend Site/File Audits Reviews.
- Answering questions from monitoring agencies and respond to general compliance related inquiries, communicate monthly with funders and syndicators, including submission of monthly rent rolls if needed.
- Preparing annual reports such as Annual Owner Certification/Certified Rent Rolls prior submission to supervising agencies and syndicators.
- Correcting all Non-Compliance as well as open 8823s.
- Supervise interviews and approval process for all potential applicants to ensure the best eligible tenants has been selected to occupy the apartments. Submit completed qualified applicant’s files to the supervising agency for approval.
- Responsible for the set-up of all affordable projects, unit set-up, unit mapping, rent/income mapping and Initial Certifications in YARDI Voyager 7s in order to monitor and track compliance.
- Able to clearly communicate LIHTC and other applicable compliance related issues to Compliance staff, Executive Managers, and site personnel.
Marketing Ambassador
H&R Block
Bronx, NY
12.2015 - Current
- Greets visitors, determines the nature and purpose of their visit, and escorts them to specific destinations
and services within the office. - Operates office switchboard to answer, screen and/or forward calls, providing information, taking messages and scheduling of appointments.
- Formulates, directs and coordinates marketing activities and policies to promote products and services, working with advertising and promotion managers.
- Schedules space and equipment for special programs and prepare / confirm lists of participants.
- Generate business growth, increase client retention, and offer additional products and services.
- Provide clients with IRS audit support. Conduct face-to-face tax interviews with clients.
Compliance Analyst
Shinda Management Corporation
Queens Village, NY
09.2017 - 03.2018
- Ensure that the compliance department follows all procedures and policies established by the New York State and LIHTC Housing Authorities, HUD & Federal Management.
- Ensure ongoing compliance with all government program requirements and regulations for assigned properties.
- Assist in the preparation of monthly, quarterly & annual reports required by various programs or government entities ensuring deadlines are met or exceeded.
- Capability to research and plan implementation of other affordable programs as required by Acquisition and/or Rehab.
- Ensure timely and accurate preparation of annual recertification’s for all residents with their assigned portfolio in compliance with LIHTC and HOME regulations.
- Daily consistent interaction with residents via all communication methods: phone, electronic-faxing, emailing, regular mail & in person; ensuring high standers of customer service & including being courteous & discreet at all times.
- Assist on all tax credit reviews by outside entities including State and City Agencies, Syndicators and Limited Partners.
- Prepared lease agreements for application approvals and conducted move-in orientations at the corporate office.
Compliance Administrative Assistant
C&C Apartment Management
New York, NY
09.2016 - 09.2017
- Fully prepare and complete annual recertification’s for all residents with their assigned portfolio in compliance with LIHTC and HOME regulations.
- Prepare re-certification notification letters in compliance with LIHTC regulations.
- Maintenance of tenant files in compliance with regulations.
- Daily consistent interaction with residents via all communication methods: phone, electronic-faxing, emailing, regular mail & in person.
- Inputted and updated tenant information into the company’s database & updated tenant file on Yardi.
- Participated on all tax credit reviews by outside entities including State and City Agencies, Syndicators and Limited Partners.
- Evaluated potential tenants for residency to ensure standards of responsibility are confirmed.
- Execute TPV for all recertifications and initial applications following LIHTC guidelines.
- Created interoffice memos and forms for tenants in English, Spanish and French.
Commercial Product Leader
ZARA USA Inc
New York, NY
08.2011 - 05.2015
- Created, planned, built and evolved product merchandising strategies.
- Reviewed operational records and reports to project sales and determine profitability.
- Monitored the weekly sale reports of the products and was in charge of visual presentation of the products throughout the store.
- Mentored the sales associates, made sure they were properly trained, helped them if they had any questions and made sure they were aware of the company’s policies.
- Performed payroll functions, such as maintaining timekeeping information, processing and submissions.
- Educated clients about the merchandise to incite excitement about the company’s mission and values.
- Processed and ordered inventory for replenishment shipments coming into the store twice a week, regarding the store products that were under my supervision.
- Planed and established work schedules, assignments, and production sequences to meet production goals.
Education
Associate of Arts - Liberal Arts
Hostos Community College of The City University of New York
The Bronx, NY05.2023
Skills
- Strategic Planning, Project Management, Regulatory Compliance with HPD, DHCR, Rent Stabilization Code, HUD Fair Housing laws, File Compliance
- Computer proficiency in Microsoft Office Suite, such as Word, Excel, Power Point, Publisher, Outlook and Internet functions/research
Languages
Spanish
Native or Bilingual
Portuguese
Professional Working
French
Elementary
Timeline
Senior Housing Analyst
Broadway Housing Communities
03.2018 - Current
Compliance Analyst
Shinda Management Corporation
09.2017 - 03.2018
Compliance Administrative Assistant
C&C Apartment Management
09.2016 - 09.2017
Marketing Ambassador
H&R Block
12.2015 - Current
Commercial Product Leader
ZARA USA Inc
08.2011 - 05.2015
Associate of Arts - Liberal Arts
Hostos Community College of The City University of New York
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