Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexiss Baker

Bloomer

Summary

Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position. Energetic kitchen professional with excellent leadership and organizational skills. Focused on increasing team productivity while meeting exacting standards for presentation and taste. Accomplished multitasker with disciplined approach. Compassionate new Certified Nursing Assistant diligent about serving patient's medical and personal needs with less than a year of experience. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Server

Ripon Family Restaurant
11.2023 - Current
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
  • Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.

2nd Assistant Manager

McDonald's Bloomer
10.2015 - Current
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition
  • Accurately completed end-of-day financial tasks worth over $2,500 of cash and card transactions daily
  • Directed activities of team of skilled kitchen workers preparing and serving meals
  • Educated all employees on menu updates and procedural changes
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
  • Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews
  • Set and oversaw weekly and special event menu plans
  • Monitored food preparation, production and plating for quality control
  • Oversaw grill, stove and oven and cleaned all equipment after every shift.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

CNA

ThedaCare
02.2022 - 06.2023
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas, and nursing stations.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Used mobility devices to transport patients.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
  • Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
  • Delivered high level of care to every patient.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.

Education

Some College (No Degree) - Biology

University of Wisconsin - Eau Claire

Some College (No Degree) - Biology

Ripon College
Ripon, WI

No Degree - Only Taken Courses

Chippewa Valley Technical College
Eau Claire, WI

High School Diploma -

Bloomer High School
05.2019

Skills

  • Inventory controls
  • Accurate Money Handling
  • Team Leadership
  • Scheduling
  • Team Development
  • Opening and Closing Procedures
  • Training and mentoring
  • Strategic Planning
  • Negotiation
  • Staff Management
  • Organization
  • Customer service
  • Communications
  • Supervision
  • Operational improvement
  • Relationship development
  • First Aid/CPR
  • Problem resolution
  • Team management
  • Kitchen staff coordination
  • Food production management
  • Grooming and Bathing Assistance
  • Patient Relations
  • Monitoring Fluids
  • General Housekeeping Ability
  • Collecting Vital Signs
  • Infection Control Procedures
  • Calm and Level-Headed Under Duress
  • Medical Terminology Knowledge
  • Emotional and Social Support
  • Feeding Assistance
  • Caregiver Relations
  • Linen Replacements
  • Output Monitoring and Reporting
  • Bedsore Prevention
  • Activities of Daily Living ADL Support
  • Charting Expertise
  • Valid Wisconsin Driver's License

Certification

  • CNA License
  • Certified Nursing Assistant

Timeline

Server

Ripon Family Restaurant
11.2023 - Current

CNA

ThedaCare
02.2022 - 06.2023

2nd Assistant Manager

McDonald's Bloomer
10.2015 - Current

Some College (No Degree) - Biology

University of Wisconsin - Eau Claire

Some College (No Degree) - Biology

Ripon College

No Degree - Only Taken Courses

Chippewa Valley Technical College

High School Diploma -

Bloomer High School

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Alexiss Baker